Job Summary
Customer Service Representative
Farmers Union Insurance Agency in West Fargo, ND is looking for a dedicated Customer Service Representative for a small office environment. The candidate will be responsible for handling customer questions, sales support, answering phones, and general office duties. As the first point-of-contact, the CSR will need to provide accurate and quick support with the highest degree of courtesy and professionalism. A positive, patient, empathetic, adaptable, customer-service focused attitude is needed.
The ideal candidate for this position will be a fast learner who will be able to use their knowledge to solve problems quickly and be extremely organized. He or she should have at least 3 years of customer service experience, a two year Associates Degree, excellent interpersonal skills, and strong computer and time management skills. Furthermore, he or she will need to be able to effectively promote the company’s products and services. The CSR must be organized, detail-oriented, and an excellent communicator; both verbal and written.
Normal Office Hours
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Job Type: Full-time
Pay: $3,300.00 - $4,000.00 per month
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Work Location: In person