Intake Coordinator conducts initial assessments of patients to determine mental health needs and establish care requirements. May assign patients to mental health practitioners based on intake assessments. Being an Intake Coordinator requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Intake Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Intake Coordinator typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Description
The Kitsap Humane Society (KHS) is a progressive animal welfare shelter whose mission is to rescue, rehabilitate and rehome homeless animals. We are committed to an open admissions policy, animal rehabilitation and a low euthanasia rate.
Job Summary
As the Intake Assistant, you will be responsible for the initial assessment, intake, and processing of animals entering the shelter. Your primary duties include ensuring the humane treatment and fear-free handling of animals, collecting important information and completing proper documentation of animals, coordinating with various departments within the shelter, and providing excellent customer service to individuals needing to rehome or seeking assistance for animals in need. You will also work with our Behavior and Medical teams to evaluate and determine an animal’s needs coming into the shelter if they are requiring additional support resources. This role requires compassion, attention to detail, and strong communication skills.
Job Duties
· Receiving animals being brought to the shelter, including stray animals, rehoming appointments, transfers, and medical surrenders.
· Conducting initial health and behavior assessments on incoming animals to determine their needs and suitability for shelter placement.
· Accurately record detailed information about each animal, including any known background information such as medical history or behavior observations.
· Handling animals for and administering vaccinations, using fear-free practices.
· Demonstrating compassion and support to individuals coming into KHS for community resources, including pet food pantry, animal reclaims, stray animal drop off, or rehoming services.
· Supporting the Intake team with processing incoming animals from transfer partners, including initial health exams, administering vaccinations, and determining kennel placement.
· Collaborating with shelter departments and volunteers to prioritize intake, placement, and resource allocation based on the needs of the individual animals while accounting for shelter flow and shelter capacity for care.
· Other duties as assigned by supervisor
Requirements
Qualifications and Requirements:
· Must be 18 years or older and have a high school diploma or equivalent.
· Additional experience or training in animal welfare or veterinary services is preferred, but not required.
· Demonstrated ability to handle animals safely and compassionately, with an understanding of basic animal behavior and welfare principles.
· Excellent communication skills, both verbal and written, with the ability to interact professionally and empathetically with diverse community members in stressful situations.
· Strong organizational skills and attention to detail.
· Proficiency in basic computer skills, including data entry and use of Microsoft Office products and applications.
· Commitment to the mission and values of Kitsap Humane Society
· Able to work a flexible schedule, including one weekend day a week.
· Must have a valid WA driver’s license.
· Must complete a pre-employment criminal record background check.
Physical Requirements
· Ability to on occasion lift at least 50 pounds.
· Bending at the waist, sitting, kneeling, crouching, walking, etc., as job may require.
· Working directly with a diverse range of animals and animal sizes, including large dogs.
· Needing to wear appropriate PPE when coordinating an intake of potentially sick animals.
· Work environment may involve exposure to inclement weather, odors and/or loud noises, as well as the presence of restrained domestic animals.
Benefits Summary:
Medical, Dental, and Vision insurance plans
Employee Assistance Program
Accrual of paid vacation leave and sick leave
Established annual paid holidays
1 floating Holiday per year
Grow your family with one free pet Adoption per year
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