Intake Coordinator jobs in Washington

Overview

Do you have a passion for helping young people find the support they need? If you're organized, a strong communicator, and skilled at building relationships, we invite you to join our team and make a difference as our new Intake Coordinator.

As an Intake Coordinator, your primary responsibility will be to assess referrals of youth to the program. The intake Coordinator is responsible for screening referrals, collaborating with the management team to assign the referral to a therapist, and complete county paperwork requirements. If Seneca cannot accept a referral, the Intake Coordinator works collaboratively with the county and other agencies to ensure a family is appropriately linked to services. The ideal candidate will prioritize kind and efficient communication, have excellent organizational and analytical skills, strong writing skills, and build relationships with other providers and agencies within King County area. 

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities

• Provide information about the program and screen youth for eligibility.
• Offer referrals to other agencies and programs if Seneca’s program is not appropriate for the youth.
• Manage intake process with clients, families, and community partners.
• Organize and track intake data on Seneca and County databases within required timelines.
• Coordinate directly with Seneca staff to assign cases and initiate services within required timelines.
• Run periodic and special reports as directed by supervisor.
• Attend community events to generate referrals for programs

Qualifications

• Bachelor's degree required
• At least 1 year of experience in an office setting
• Excellent phone and people skills
• Strong organization and communication skills
• Detail oriented, organized, and ability to multi-task and prioritize projects
• Proficient in MS Office suite
• At least 21 years of age
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
•  Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• Proof of up-to-date COVID-19 vaccination

Schedule

• Full time in-office
  • Monday - Friday
  • 9:00am to 5:00pm with at least two days 10:00am to 6:00pm
  • Flexibility is required to accommodate occasional weekend work

Benefits

• Starting at  $24.40 - $26.90 per hour
• Actual salary is dependent on creditable experience above the minimum qualifications for the role
• Additional compensation provided upon passing bilingual language proficiency exam
• Salary increases each year
• Comprehensive employee benefits package, including:
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b retirement plan
  • Employer-paid Employee Assistance Plan
• 5 weeks of paid time off and 11 paid holidays
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Abundant promotional opportunities across the agency in California and Washington