IT Project Manager jobs in Norwich, CT
Recently Added IT Project Manager jobs
Global Problem Manager
- Harvard Partners, LLP, Trusted Advisors to IT
-
Norwich, CT
FULL_TIME
-
As the Problem Manager, you will be responsible for delivering effective problem management across the Company’s Ecosystem. The Problem Manager role will be focused on owning all problem tickets through to satisfactory resolution within SLA and preventing the reoccurrence of incidents. This is a hybrid onsite/remote role; candidates must be able to come onsite a few days a week, flexibly.Responsibilities:
- Manage the investigation of all problem tickets throughout the problem lifecycle for major incidents
- Conduct Problem Investigation Review meetings
- Identify and communicate known errors and workarounds
- Ensure problems are mitigated quickly to prevent a recurrence
- Ensure Root Cause Analysis reports are produced within SLA
- Ensure Corrective Actions are identified and implemented within agreed timelines
- Ensure that post-implementation monitoring is conducted before resolving the ticket
- Maintain data accuracy and completeness of all problem tickets within ServiceNow
- Ensure timely and appropriate communication with all stakeholders
- Ensure compliance with established Problem Management policies, processes, and procedures
- Work with the Problem Management team to identify and implement continual service improvements that add value to the business and the customer experience
- Ensure effective communication, work collaboratively with relevant parts of the business, and that knowledge and best practice is shared to optimize performance
- To develop and use a range of performance measures to regularly monitor the effectiveness and efficiency of problem management
- Production of relevant and useful management information
- Be the focal point for all problem management questions or issues
Qualifications:- 5 years of experience in a problem management role in a large organization
- Strong working knowledge of industry-recognized problem management techniques (e.g. Kepner-Tregoe, 5 Why’s, etc)
- Ability to communicate, both verbally and in writing
- Able to demonstrate an ability to work collaboratively with stakeholders and suppliers including those in other time zones
- Able to work to agreed timescales and SLA’s
- Experience in chairing Problem Investigation Review meetings
- Good working knowledge of data analysis techniques
- Good working knowledge of standard reporting tools and techniques
- Good working knowledge of the ServiceNow ITSM tool
- Relevant industry and professional certifications an added plus (e.g. ITIL Foundation v4, COBIT, etc)
- Able to demonstrate the ability to achieve objectives under pressure
- Combination of education, training and experience to degree level or higher in a technical and/or analysis discipline
- 5 Days Ago
Project Manager
- TechTrueUP
-
West Greenwich, RI
CONTRACTOR
- Standard business hours Day to day activities for the role which will support achievement of Project Controls deliverables across Client’s US East Coast operations by specifically: 1. Providing Subjec...
- 16 Days Ago
Project Manager - Mechanical
- A/Z Corp
-
Stonington, CT
OTHER
- Job Details Level: Management Job Location: North Stonington CT - North Stonington, CT Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Jo...
- 9 Days Ago
Project Manager - Mechanical
- A/Z Corp
-
Stonington, CT
OTHER
- Job Details Level: Management Job Location: North Stonington CT - North Stonington, CT Position Type: Full Time Education Level: 4 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Jo...
- 9 Days Ago
Project Manager Senior
- Advanced Bio-Logic Solutions Corp
-
West Greenwich, RI
FULL_TIME
- Description: Note: ONSITE AT ARI Standard business hours Day to day activities for the role which will support achievement of Project Controls deliverables across US East Coast operations by specifica...
- 9 Days Ago
Assistant Project Manager
- Mattern Construction, Inc.
-
Baltic, CT
FULL_TIME
- Position Summary: This is an entry-level position that works directly within the Project Management team to assist with the management of commercial construction projects. An individual in this role p...
- 9 Days Ago
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0 IT Project Manager jobs found in Norwich, CT area
Project Manager
- United Steel
-
East Hartford, CT
- Job Purpose The Project Manager manages their projects while working within her/his team Planning, Communicating, Direct...
- 4/26/2024 12:00:00 AM
Project Manager
- Capco Steel Erection Company
-
Providence, RI
- Job Description Job Description We are seeking a Project Manager to join our team! You will be responsible for the manag...
- 4/26/2024 12:00:00 AM
Project Manager
- PeopleReady
-
Mashantucket, CT
- Job Description Job Description PeopleReady of Mashantucket, CT is now hiring Site Project Coordinators! We are looking ...
- 4/25/2024 12:00:00 AM
Project Manager
- Zag Interactive
-
Glastonbury, CT
- ZAG Interactive is seeking an experienced Project Manager to join our team. The ideal candidate will be self-motivated, ...
- 4/25/2024 12:00:00 AM
Project Manager
- ConsultNet
-
Montville, CT
- This position is responsible for one or more various projects that will tend to be from medium to moderately high in com...
- 4/24/2024 12:00:00 AM
Project Manager
- Brown University
-
Providence, RI
- Job Description: The Project Manager manages several large research projects related to comparative health systems. The ...
- 4/24/2024 12:00:00 AM
Project Manager
- ZAG Interactive
-
Glastonbury, CT
- ZAG Interactive is seeking an experienced Project Manager to join our team. The ideal candidate will be self-motivated, ...
- 4/23/2024 12:00:00 AM
Environmental Project Manager
- Clean Harbors
-
Rocky Hill, CT
- Clean Harbors is looking for an Environmental Program Manager to join their safety conscious team! This position will be...
- 3/11/2024 12:00:00 AM
About Norwich, Connecticut
Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound.
According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Project Manager jobs
$94,778 to $124,222
Norwich, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does an IT Project Manager do?
IT Project Manager in Chantilly, VA
Change Leadership – Manages the transition to ensure adoption of change, builds strong partnerships and communication plans with all project stakeholders and project team members.
January 20, 2023
Structure or make recommendations for effective meetings, off-sites, briefings, program, etc.
April 27, 2023
IT Project Manager in Hampton, VA
Assist in evaluating design of new and existing systems to judge their functionality, effectiveness, reliability, performance, usage, maintainability and cost of ownership.
April 03, 2023
IT Project Manager in Mooresville, NC
Deliverables, financials, duration, benefits) and/or provides data input for report preparation to Project CoordinatorsEnsures the alignment, buy-in, and support of diverse project stakeholders by building and maintaining relationships with internal custo
December 25, 2022