IT Vendor Relationship Manager manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Being an IT Vendor Relationship Manager leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Additionally, IT Vendor Relationship Manager works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. The IT Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Responsible for achieving the effective performance of cash received and compliance with approved account collection processes and procedures specific to self pay accounts and all outsourced accounts. This includes those Physician Services accounts within the EPIC SBO modules as well as, the Self Pay piece of Physician Services accounts on Practice Link. Ensures that established goals, to include A/R Days, Cash Collections, Bad Debt, Vendor Recovery/Resolution Percentages, and other metrics assigned by Senior Leadership, are met or exceeded in a positive manner while adhering to Compliance regulations. Plans, organizes and coordinates the daily work efforts of the department and oversees all inventory with all Outsourced Vendors.
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