Lead Case Manager jobs in Worcester, MA

Schedule: Tuesday-Saturday, 8am-4:30pm

Our mission, here at Blue Hills Recovery Center, is to provide evidence-based, individualized treatment in a compassionate, caring, and comfortable environment. Our team believes in empowering each person who walks through our doors. Whether you have a substance use or mental health disorder, we truly believe that you can grow into the best version of yourself. We offer a Day Treatment Program, Intensive Outpatient, and additional Outpatient levels of care for substance use and mental health disorders. As a member of the Harmony Health family, we combine the staff-to-patient ratio of a small program with the clinical excellence of a larger one.

Duties/Responsibilities:

·       Assist with the supervision of patients' in their daily activities.

·       Case Management Initial Assessment

·       Daily progress notes

·       Daily Department and Cross Departmental communication/Treatment team.

·       Daily documentation and facilitating of assignment notes.

·       Daily running, documentation and facilitating of an activity and its notes.

·       Daily running, documentation and facilitating of group and its notes.

·       Works with the therapists to ensure that Discharge planning and Instructions are completed throughout the patient’s treatment and are clear and complete.

·       Assists and completes phone calls with patients and any communication with outside providers.

·       Conducts assessments of the client's legal, vocational/educational, and basic life needs and facilitates a bridge between the client and community resources to resolve the client's needs or issues.

·       Assistance in completing Coordination of Benefits documents.

·       Facilitating, recording and completing Family Pre-assessments.

·       Assisting and recording of possible discharges, transfers and AMAs (Leaving Against Medical Advice).

·       Ensure the patient’s follow clinical schedule.

·       Facilitating patient tours of the treatment facilities.

·       Redirecting and reporting patient’s if rules are broken

·       Seeks corrective criticism and has the ability to evaluate suggestions objectively.

·       Maintains acceptable overall attendance.

·       Promotes a favorable/positive work atmosphere.

·       Attends in-services and educational training as necessary and as assigned.

·       Seeks out learning experiences and incorporates new knowledge in practice.

·       Maintains flexibility and adaptability to expected and unexpected changes in the work environment.

·       Reports personal symptoms of suspected illness of contagious diseases to the Clinical Director.

·       Communicate effectively both orally and in writing.

·       Independently solve problems and follow through.

·       Organize and function independently in an office environment.

·       Perform other tasks and duties as assigned.

·       Completes all competency assessments as required by the facility.

·       Required to maintain certifications up to date including but not limited to: (CPR, Verbal De-Escalation, HIPAA, HIV/AIDS, Infection Control)

Education and Experience:

·       2 years of working with people with behavioral health needs (trauma, mental illness and/or substance abuse)

·       Experience in providing services in the mental health or Substance Abuse community

·       Experience working on a multidisciplinary team

·       Tenacity and ability to think out of the box and work creatively to engage participants

·       Knowledge of the criminal justice system and community resources

·       Computer literate. Proficient in Microsoft Office application

·        Excellent verbal and written communication skills