Medical Records Manager jobs in Waterloo, IA

OBJECTIVE:
The Director of Swine Records Services is accountable for daily oversight of the FarmStats service. Responsibilities include ensuring satisfaction in services provided, identifying new business opportunities, managing the FarmStats team and budget, and identifying new innovations and value add services for subscribers.

ESSENTIAL FUNCTIONS (other duties as assigned)

• Must possess expertise in swine production and/or agricultural production records and calculations,
• Requires strong communication, interpersonal, leadership, coaching and conflict resolution skills.
• Capacity to create and manage a budget.
• Ability to provide a strategic and supportive partnership for our customers with a focus on building long-term client retention and identifying customer needs.
• Organization, time management, collaboration, problem solving, and exceptional interpersonal skills and a client centered approach required.
• Collaboration with the Business Services team and other Pipestone business units to optimize the FarmStats service.
• Ability to understand statistical design and analysis as it relates to wean to finish swine performance data.
• Basic understanding of swine marketing and risk management strategies.

MARGINAL FUNCTIONS

• Swine production data entry for learning daily processes and cross-training purposes.

POSITION SPECIFICATIONS
Education:
Post secondary Animal Science, Agricultural Business, or Agricultural Communications degree preferred, but not required. Equivalent experience also considered.

Experience:
3-5 years of prior customer service experience required
2-3 years of management experience required
Knowledge of basic Microsoft Excel and/or Access
Experience with the MetaFarms database strongly encouraged.

Work Environment:
Office environment (Independence, IA or Dekalb, IL)

Physical Requirements:
Must be willing to attend early morning or evening meetings along with overnight travel as needed.

Additional Requirements:
Must have valid driver’s license and reliable transportation to get to work.