Member Services Supervisor jobs in Coventry, RI

Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Adult Services Site Supervisor
  • Perspectives Corporation
  • North, RI FULL_TIME,PART_TIME
  • The Site Supervisor is responsible for supervising the work of Direct Support Professionals (DSP) in a unique, 24 hour individualized community based apartment setting. Responsible for guiding and supporting two participants with a focus on self-determination, choice and decision making as they learn to direct and manage their own services. Assisting them to build independence in all aspects of home and community living including being an active member of their local community and a responsible tenant and neighbor.

    Broad Areas of Responsibility

    • Participating in Agency activities, serving on committees, and communicating the Agency’s values and principles to others
    • Supervising the work of DSP while on shift
    • Providing program-specific training to new employees
    • Valuing the skills and input of co-workers
    • Personal care supports, community integration, supports person-centered thinking, recreational, educational and social skills supports
    • Vocational supports
    • Environmental maintenance and safety

    Minimum Qualifications

    • High school degree or equivalent
    • 2 years of experience in providing direct support to recipients of community human services
    • Demonstrates excellence in providing Direct Support to individuals served
    • Ability to prepare & engage people with intellectual/developmental disabilities in the person-centered planning process
    • Excellent organizational skills to be able to plan effectively, efficiently, and calmly
    • Good computer skills
    • Valid driver’s license, insured vehicle

    Desired Qualifications

    • An Associates Degree or certificate in a human services field or related experience.
    • Supervisory experience or Leadership training.
    • 3 years of direct support experience in community human services.

    Job Type: Full-time

    Pay: $25.00 - $26.75 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Evening shift
    • Weekends as needed

    Ability to commute/relocate:

    • Hope Valley, RI: Reliably commute or planning to relocate before starting work (Required)

    License/Certification:

    • Driver's License (Required)

    Work Location: In person

  • 4 Days Ago

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Supervisor, Central Services (CSR)
  • CharterCARE Health Partners
  • Providence, RI FULL_TIME
  • Summary: The Supervisor of Central Services reports directly to the Director of Perioperative Services. In this capacity, the Supervisor of Central Services is responsible for the direct supervision o...
  • 15 Days Ago

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Nursing Supervisor
  • Universal Health Services, Inc.
  • Attleboro, MA FULL_TIME
  • Responsibilities PembroNursing Supervisor Opportunity - Fuller Hospital is currently looking for experienced Nursing Supervisors to join our team ! There is an opportunity to work full time, part time...
  • 30 Days Ago

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RN Supervisor
  • Best Care Services
  • Pawtucket, RI FULL_TIME
  • *$7,500 SIGN ON BONUS!* Bestcare Healthcare Services /Pawtucket Falls Healthcare Center is seeking an experienced full-time RN Supervisor (11pm-7am). The primary purpose of the RN Supervisor position ...
  • 1 Month Ago

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Member Services Specialist
  • Safe Harbor Marinas
  • Newport, RI FULL_TIME
  • The Member Service Specialist is responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assistin...
  • 3 Days Ago

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Member Services Representative
  • Planet Fitness - The Core Group
  • Cranston, RI PART_TIME
  • Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective me...
  • 3 Days Ago

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0 Member Services Supervisor jobs found in Coventry, RI area

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Welcome Center Representative at Greater Providence YMCA
  • Mana Ger
  • Providence, RI
  • Job Description Job Description Position summary: Provide membership information and service, promote and sell programs ...
  • 4/28/2024 12:00:00 AM

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Hospital / Institutional Customer Representative - Surgical Anesthesia - Minneapolis, MN
  • Merck
  • Providence, RI
  • Merck Hospital / Institutional Customer Representative - Surgical Anesthesia - Minneapolis, MN Providence , Rhode Island...
  • 4/28/2024 12:00:00 AM

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Medical Director of Primary Care Services - Providence, RI
  • Providence Community Health Centers
  • Providence, RI
  • Hiring For Medical Director- Primary Care ServicesPROVIDENCE COMMUNITY HEALTH CENTERSPROVIDENCE, RHODE ISLANDOverview: R...
  • 4/28/2024 12:00:00 AM

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Membership Accounts & Programs Coordinator
  • Ussa
  • Bristol, RI
  • Membership Accounts & Programs CoordinatorFull Time ExemptReports to: Membership DirectorOur Mission:Increase sailing pa...
  • 4/28/2024 12:00:00 AM

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Member Service Representative I
  • Navigant Credit Union
  • Chepachet, RI
  • ABOUT: People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mis...
  • 4/27/2024 12:00:00 AM

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Food Service Associate Weekday Availability
  • Ssa Group
  • Providence, RI
  • Food Service Associate Weekday Availability 1000 Elmwood Ave, Providence, RI 02907, USA Req #3639Monday, April 22, 2024F...
  • 4/27/2024 12:00:00 AM

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Member Service Representative I - Navigant Credit Union
  • Navigant Credit Union
  • Providence, RI
  • Job Description Job Description Skills for Rhode Islands Future is recruiting candidates forNavigant Credit Union. Pleas...
  • 4/27/2024 12:00:00 AM

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Customer Service Representative
  • Moo, Inc.
  • Lincoln, RI
  • ???? **Privacy Notice** **Customer Service Representative** Lincoln, RI / Sales, Service & Design Support Service / Perm...
  • 4/24/2024 12:00:00 AM

Coventry is a town in Kent County, Rhode Island, United States. The population was 35,014 at the 2010 census. According to the United States Census Bureau, the town has a total area of 62.3 sq mi (161 km2). 59.5 sq mi (154 km2) of it is land and 2.8 sq mi (7.3 km2) of it (4.49%) is water. The town is bordered by West Warwick to the east, Foster, Scituate, and Cranston to the north, West Greenwich and East Greenwich to the south, and Sterling, Connecticut to the west. It is the largest town in land area in Rhode Island, being surpassed in total area only by South Kingstown, Rhode Island, wi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Supervisor jobs
$63,980 to $80,293
Coventry, Rhode Island area prices
were up 1.6% from a year ago