Office Manager jobs in Sierra Vista, AZ

Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Commercial Lines Account Manager - CA/WA/NV/AZ
  • Insurance Office of America
  • Tucson, AZ FULL_TIME
  • Hybrid 1-2 Days in Plesananton, CA office. Will consider remote candidates in Washington, Nevada, and Arizona

    Title:
    Account Manager - Commercial Lines
    Welcome to Insurance Office of America – one of the nation’s largest and premier privately held insurance agencies! Recognized as a Top Workplaces USA Award winner, IOA’s commitment to both a rewarding culture and employee satisfaction is unwavering. Prioritizing a strong work/life balance, personal and professional growth, competitive benefits, and giving back to our community aren’t just clichés here – they’re a part of who we are. With a growing workforce and over 60 office locations across the US and Northern Ireland, we can confidently serve our clients with an unmatched standard of excellence.

    Want to learn more? Complete the application below and one of our talented recruiters will be ready to answer any other questions you may have.

    Job Summary

    Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur. Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA.

    What You’ll Do:

    • Maintain high degree of technical competence and industry/market expertise
    • Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA
    • Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team which includes delegation and prioritization of assignment/task, communication on performance expectations, and monitoring execution to ensure performance requirements and timelines are met
    • Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met, recommending corrective actions to Management when appropriate
    • Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements
    • Manage policy expirations for existing clients and works proactively to ensure appropriate actions are taken to facilitate renewals and ensures all new and renewal insurance policies are bound, billed and issued accurately and delivered to the Client/Insured within required timeframe
    • Manage policy renewal process in conjunction with AM, AE and/or Producer, including but not limited to:
      • Conducting client research and gathering complete underwriting information
      • Conducting Loss Run Analysis
      • Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required
      • Evaluating and negotiating coverages and pricing
      • Preparing and presenting Proposals
      • Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or IOA
      • Preparing and executing Premium Finance Agreements, when applicable
      • Diligent follow up for Policy Issuance
      • Review all policies, identifying and notifying AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier
      • Maintaining accurate and complete policy transaction detail, schedules and Summaries of Insurance
    • Monitor Accounts Receivables reports and take action on any delinquent accounts along with collecting outstanding balances due
    • Maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete, clearly presented and well-documented, accurate, and up-to-date
    • Monitor and maintain activity/suspense, taking necessary action to ensure completion within required time frame
    • Maintain frequent, transparent communication with account team regarding individual and team client service and policy administration activities, ensuring that the AE, Producer and/or Management is fully informed of workload status, questions, concerns and/or any errors, discrepancies or changes as it relates to the account and their insurance policies and facilitates appropriate/corrective actions
    • Deliver excellent service at all times, including proactively anticipating needs, maintaining frequent and professional communication, and responding quickly to service requests
    • Continually stay abreast of all company policies and procedures to ensure good knowledge, execution and compliance of standard operating procedures
    • Continually seek to improve individual and team performance, including identifying, communicating and adopting best practices
    • Live and champion IOA core values at all times, demonstrating the highest level of personal character, integrity, and servant leadership
    • Regular and consistent attendance is expected, and a necessary component to the job
    • Perform other duties as assigned

    What We’re Looking For:

     3 years of account management experience; or 5 years related experience in the insurance industry
     Has a through working knowledge of insurance brokerage business and assigned clients’ needs
     All required active licensing
     At least one professional designation preferred, such as CIC or equivalent
     Strong analytical, problem solving and decision making skills
     Exceptional customer service skills
     Excellent multi-tasking, organizational, and prioritization skills
     Outstanding verbal/written communication skills
     Ability to perform large work volumes with high degrees of accuracy and attention to detail
     PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel
     Exceptional personal character
     High School Diploma (or equivalent)

    What We Offer
    :

    • Competitive salaries and bonus earning potential
    • Great benefits, including company paid health insurance
    • Paid time off for holidays, vacations, and sick time
    • 401K with an employer match
    • Participation in our employee stock plan
    • Opportunities for professional growth and career progression
    • A culture that emphasizes respect for every individual
    • Company commitment to work/family life balance and community service
    • Teammates who share your drive for excellence
    • Knowing every day you are helping our clients protect their families and businesses

    Still wondering if IOA is the right fit for
    you?

    • If you want to feel the significance of knowing your efforts have been both recognized, appreciated and rewarded, then IOA is right for you.
    • If you want to feel valued and have a real influence towards the continued success of your organization, then IOA is right for you.
    • If you want to feel the peace of knowing that you’ve made the best decision of your professional life, then IOA is right for you.

    Salary Range: $70,000 - $80,000 / year
    • Salary range variable depending on experience

  • 1 Day Ago

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Office Manager/Bookkeeper (In-Office)
  • Morgan, Cohen & Bach
  • Tucson, AZ FULL_TIME
  • Job Title: Office Manager Location: Tucson, AZ (In OFFICE NO REMOTE) About Morgan Cohen & Bach: At Morgan Cohen & Bach, we are not just a commercial debt collection firm; we are a beacon of transforma...
  • 4 Days Ago

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Office Manager
  • SCI Shared Resources, LLC
  • Tucson, AZ FULL_TIME
  • Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Manages and coordinates the operational activities of a funeral home, cemetery...
  • 29 Days Ago

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Office Manager
  • arizona
  • Tucson, AZ FULL_TIME
  • Duties and Responsibilities:• Oversees the front desk of the Fine Arts Administration office/Dean's suite, acts as the first point of contact, by managing incoming phone calls, welcoming students and ...
  • 5 Days Ago

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Office Manager
  • Amie's Quality Cleaning
  • Tucson, AZ FULL_TIME
  • At Amie's Quality Cleaning, we're driven by a mission to create meaningful change. We aim to enhance the well-being of our employees and customers, contributing positively to the wider community. Emph...
  • 18 Days Ago

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Office Manager
  • The Temp Connection
  • Tucson, AZ FULL_TIME
  • Publisher searches for an Office Manager. Job Responsibilities: Answering phones Managing the daily functioning of the office Assisting the publisher, with possibility of added responsibility Responsi...
  • 21 Days Ago

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0 Office Manager jobs found in Sierra Vista, AZ area

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Mail Processing Clerk
  • The Postal Service
  • Sierra Vista, AZ
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 5/6/2024 12:00:00 AM

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2023 Summer Academy - paraprofessionals
  • Sierra Vista Unified School District
  • Sierra Vista, AZ
  • JOB QUALIFICATIONS: QUALIFICATIONS: 1. Must be a high school graduate or have obtained a G.E.D. 2. Able to follow writte...
  • 5/5/2024 12:00:00 AM

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ST Financial Aid Office Aide - Sierra Vista
  • Cochise College
  • Sierra Vista, AZ
  • Salary: $14.35 Hourly Location : Sierra Vista Campus, AZ Job Type: Student Job Number: 2401440 Division: ST Student Serv...
  • 5/4/2024 12:00:00 AM

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Back Office Medical Assistant
  • TTF
  • Vail, AZ
  • Job Description Job Description TTF is recruiting a Back Office Medical Assistant for a specialty clinic in Vail, AZ. Th...
  • 5/3/2024 12:00:00 AM

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Secretary
  • Sierra Vista Unified School District
  • Sierra Vista, AZ
  • JOB QUALIFICATIONS: QUALIFICATIONS: 1. Associate's or Bachelor's Degree preferred 2. Familiar with automated Payroll pri...
  • 5/2/2024 12:00:00 AM

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FT Office Assistant - Work From Home>
  • True Light Services
  • Sierra Vista, AZ
  • [Administrative Assistant / Fully Remote] - Anywhere in U.S. / Up to $42K per year / PTO - As an Office Assistant you'll...
  • 5/2/2024 12:00:00 AM

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Mail Processing Clerk
  • Postal Source
  • Sierra Vista, AZ
  • POSTAL CLERK NO EXPERIENCE REQUIRED PAID TRAINING PROVIDED JOB SECURITY The Postal Service is the largest government rel...
  • 5/2/2024 12:00:00 AM

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Branch Office Administrator
  • Edward Jones
  • Sierra Vista, AZ
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 5/1/2024 12:00:00 AM

Sierra Vista is a city in Cochise County, Arizona, United States. As of the 2010 census the population of the city was 43,888. The city is part of the Sierra Vista-Douglas Metropolitan Area, with a 2010 population of 131,346. Fort Huachuca, a U.S. Army post, is located in the northwest part of the city. Sierra Vista, which is Spanish for "Mountain Range View", is located 75 miles (121 km) southeast of Tucson and serves as the main commercial, cultural, and recreational hub of Cochise County. Sierra Vista is located in southwestern Cochise County at 31°32′44″N 110°16′35″W / 31.54556°N 110.276...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Office Manager jobs
$72,073 to $96,945
Sierra Vista, Arizona area prices
were up 2.5% from a year ago

Office Manager in Lubbock, TX
Previous experience as a Front office manager or Office administrator would be an advantage.
November 30, 2019
Office Manager in Florence, AL
Hence, Office Managers may choose to pursue additional degrees and courses in fields such as Education or Hospitality.
October 12, 2019
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