Outbound Contact Center Manager jobs in Council Bluffs, IA
Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Outbound Contact Center Manager jobs
- Centris Brand
-
Omaha, NE
FULL_TIME
-
🚀 Join Our Team as a Contact Center Rockstar! 📞
Position: Contact Center Representative II
Summary:
Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced environment where every call is an opportunity to make a difference? We're on the lookout for a Contact Center Representative II who isn't afraid to dive into conversations and leave a lasting impression.
As our frontline hero, you'll spend your days connecting with our valued members, providing top-notch service with a smile. Get ready to be the voice of solutions, the master of options, and the champion of creativity as you navigate through our members' needs.
Here's what we're looking for:
🎓 High School degree or equivalent, plus some serious business savvy (bonus points for Finance or Accounting aficionados!)
☎️ Two or more years of technical and/or customer support experience in a call center environment.
📆 And when it comes to availability, we're counting on you to be there when our members need you most. The hours for this opportunity are Monday through Friday from 9:30 AM to 6:00 PM, plus rotating Saturdays from 8:55 AM to 1:00 PM (TIP: when you work a Saturday, you will have a half day off during the week!)
Ready to embark on this exciting journey with us? Don't wait - apply now! ✨
- 7 Days Ago
- Centris Brand
-
Omaha, NE
FULL_TIME
- Contact Center Representative (Bilingual) Location: 114th & Dodge Pay Rate: $18.70 - $20.00 per hour based upon prior experience. Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday'...
- 1 Month Ago
- Complete Call Solutions
-
Omaha, NE
FULL_TIME
- Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
- 8 Days Ago
- MCI Military Recruitment
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 18 Days Ago
- MCI Jobs
-
Nebraska, NE
TEMPORARY
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
- 18 Days Ago
- MCI Careers
-
Nebraska, NE
TEMPORARY
- LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
- 19 Days Ago
- Current Active Filter
- Council Bluffs, IA
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Outbound Contact Center Manager jobs found in Council Bluffs, IA area
- Cassling
-
Omaha, NE
- **Position:** Customer Service Coordinator **Location:** Omaha, NE **Job Id:** 467 **# of Openings:** 1 **Customer Servi...
- 4/26/2024 12:00:00 AM
- Goodwill San Antonio
-
Omaha, NE
- Job Description Customer Service Representative - 180796 **Description** **This Position is for Nebraska and Iowa Reside...
- 4/26/2024 12:00:00 AM
- 4Patriots
-
Omaha, NE
- 4Patriots, LLC, is a fast-growing, nationally recognized direct-to-consumer brand focused on offering high-quality produ...
- 4/25/2024 12:00:00 AM
- Magical Destinations Travel
-
Omaha, NE
- Growing your career as a Full or Part- Time Remote Client Experience Agent is an incredible opportunity to develop valua...
- 4/23/2024 12:00:00 AM
- EMS Inc.
-
Omaha, NE
- Job Description Job Description Customer Service Representative At EMS, we “Contact Center” differently. We support our ...
- 4/22/2024 12:00:00 AM
- EMS Inc.
-
Omaha, NE
- Job Description Job Description Customer Service Representative – Swing Shifts Available At EMS, we “Contact Center” dif...
- 4/22/2024 12:00:00 AM
- ImageFIRST Healthcare Laundry Specialists
-
Omaha, NE
- Overview: Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in ...
- 4/22/2024 12:00:00 AM
- EMS Inc.
-
Omaha, NE
- Job Description Job Description Customer Service Representative – Medical Transportion At EMS, we “Contact Center” diffe...
- 4/22/2024 12:00:00 AM
About Council Bluffs, Iowa
were up 0.8% from a year ago