Regional Customer Service Manager jobs in Jersey City, NJ
Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Regional Customer Service Manager jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 2 Months Ago
Oracle Cloud Technical Solution Architect
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job Title: Oracle Cloud Technical Solution Architect Location: Newark, NJ Key Responsibilities: Experience designing robust and scalable solutions on the Oracle Cloud platform to meet client requireme...
- 4 Days Ago
Business Systems Analyst with .Net
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Business Systems Analyst with .NetLocation: Newark, NJ Job summary: Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related fie...
- 12 Days Ago
Customer Service Rep
- Hudson Regional Hospital
-
Secaucus, NJ
FULL_TIME
- Duties: Ensures delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquiries.To assist in the resolution of all customer ...
- 2 Months Ago
Service Technician, Compressor Technique- Newark, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Newark, NJ
FULL_TIME
- Service Technician, Compressor Technique- Newark, NJ Functional area: Service Country: United States City: Newark, NJ Company name: Atlas Copco Compressors LLC Date of posting: Apr 2, 2024 Passionate ...
- Just Posted
Service Technician, Compressor Technique- Morristown, NJ
- Atlas Copco Compressors LLC -North America Customer Center
-
Morristown, NJ
FULL_TIME
- Service Technician, Compressor Technique- Morristown, NJ Functional area: Service Country: United States City: Morristown, NJ Company name: Atlas Copco Compressors LLC Date of posting: Mar 31, 2024 Pa...
- 4 Days Ago
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0 Regional Customer Service Manager jobs found in Jersey City, NJ area
Customer Service Manager
- Rentex Audio Visual & Computer Rentals
-
Secaucus, NJ
- Job Description Job Description Do you want great benefits, great pay, and an opportunity for advancement with a company...
- 5/7/2024 12:00:00 AM
Customer Service Manager - N
- Guitar Center
-
Springfield, NJ
- The purpose of this job is to manage all sales and margin generating activities of the salesassociates within a store, e...
- 5/7/2024 12:00:00 AM
Customer Service Manager
- Hudson County Community College
-
Jersey City, NJ
- For COVID-related Information and Vaccination Requirements, please view the Return to Campus Task Force page. For Intern...
- 5/6/2024 12:00:00 AM
Customer Service Manager
- Mauser Packaging Solutions
-
Dayton, NJ
- This position is responsible for leading all team efforts while ensuring balance between excellent customer service perf...
- 5/6/2024 12:00:00 AM
Customer Service Manager
- Spectrum Staffing Services/HRStaffers Inc.
-
Bridgewater, NJ
- RESPONSIBILITIES Set standards across the team and lead a customer centric approach Lead the team as one integrated team...
- 5/5/2024 12:00:00 AM
Customer Service Manager
- Housing Headquarters, Inc.
-
New York, NY
- Career recommendations for Customer Service Manager Explore information on salaries, job satisfaction, skills and more C...
- 5/4/2024 12:00:00 AM
Customer Service Manager
- Thepenguin
-
New York, NY
- ** Customer Service Manager** ** The Penguin Group - Monsey, NY** A printing company is seeking an efficient and respons...
- 5/4/2024 12:00:00 AM
Customer Service Manager
- Componentcontrol
-
Red Bank, NJ
- ** Customer Service Manager** **Job Category****:** Operations **Requisition Number****:** CUSTO01511 Showing 1 location...
- 5/4/2024 12:00:00 AM
About Jersey City, New Jersey
Jersey City is the second most populous city in the U.S. state of New Jersey, after Newark.[29] It is the seat of Hudson County as well as the county's largest city.[30] As of 2017, the Census Bureau's Population Estimates Program calculated that Jersey City's population was 270,753,[22] with the largest population increase of any municipality in New Jersey since 2010,[31] an increase of about 9.4% from the 2010 United States Census, when the city's population was at 247,597.[21][32] ranking the city the 75th-most-populous in the nation.[33]
Part of the New York metropolitan area, Jersey City ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$158,235 to $223,532
Jersey City, New Jersey area prices
were up 1.6% from a year ago
were up 1.6% from a year ago
What does a Regional Customer Service Manager do?
Regional Customer Service Manager in Bismarck, ND
Highly organized and follow up skills to ensure good customer service experience.
February 02, 2020
Regional Customer Service Manager in Portsmouth, NH
Join our team as a Regional Operations Analyst and experience the satisfaction of being part of a unique culture.
January 22, 2020
Regional Customer Service Manager in Vineland, NJ
Improve customer service experience, create engaged customers and facilitate organic growth.
January 16, 2020