Regional Customer Service Manager jobs in New Jersey
Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Regional Customer Service Manager jobs
Customer service representative
- American Customer Care
-
Bergen, NJ
FULL_TIME
-
RESPONSIBILITIES :
- Handle customer inquiries and complaints
- Provide information about products and services
- Troubleshoot and resolve product / service issues and concerns
- Document and update customer records based on interactions
- Maintain a knowledge base of the evolving products and services
- Increase customer retention by implementing creative problem-solving skills
- Work in one or multiple queues / skill sets over various customer service platforms (email, telephone, social media, etc.)
- Handle numerous customer inquiries promptly, accurately and efficiently
TRAINING :
- Product training (Understanding of our clients’ range of products, ingredients, application, adverse effects, etc.)
- Systems training (How to use CRM and ACD Tools)
- On-the-job training (Frequently Asked Questions, Job Shadowing, etc.)
- On-line training
Last updated : 2024-03-26
- 28 Days Ago
Business Systems Analyst with .Net
- IT Customer Service - POST
-
Newark, NJ
CONTRACTOR
- Job title: Business Systems Analyst with .NetLocation: Newark, NJ Job summary: Education, Experience and Qualifications: Bachelor’s degree in computer science, Information Technology, or a related fie...
- Just Posted
Business Systems Consultant
- IT Customer Service - POST
-
Trenton, NJ
CONTRACTOR
- Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications.Position is Hybrid; 2 Day...
- 1 Month Ago
Customer Service Rep
- Hudson Regional Hospital
-
Secaucus, NJ
FULL_TIME
- Duties: Ensures delivery of excellent customer service through fast and accurate communication and coordinating with other departments to resolve inquiries.To assist in the resolution of all customer ...
- 1 Month Ago
Manager, Customer Insights
- Educational Testing Service (ETS)
-
Princeton, NJ
FULL_TIME
- Job Description: About ETS: For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality an...
- 1 Month Ago
Assistant Food Service Manager
- Kingsway Regional School District
-
Swedesboro, NJ
FULL_TIME
- PLEASE APPLY ONLINE AT https://www.krsd.org/employment Possess high school diploma or equivalent Appropriate licenses 3 years’ experience in school food service Skilled in the use of a computer and ot...
- 1 Month Ago
Regional Customer Service Manager jobs at Popular Companies
Customer Service Manager
- Ironsprings Store (Ironsprings & Gail Gardner Way - Prescott, AZ)
-
Prescott, AZ
- Starting Pay: $17/ Hour Position Description: Responsible for the oversight, leadership and achievement for the sales fl...
- 4/26/2024 12:00:00 AM
Customer Service Manager
- Goodyear2 Store (Litchfield Rd. & Van Buren)
-
Goodyear, AZ
- Starting Pay: $17/ Hour Position Description: Responsible for the oversight, leadership and achievement for the sales fl...
- 4/26/2024 12:00:00 AM
Customer Service Manager
- Ocotillo Store (Gilbert & Ocotillo)
-
Chandler, AZ
- 2825 East Ocotillo Chandler Arizona, 85249, +1 (480) 3987645 Starting Pay: $17.00 / Hour Position Description: Responsib...
- 4/25/2024 12:00:00 AM
Customer Service Manager
- Foothills Store (S 47th Way & E Ray Rd)
-
Phoenix, AZ
- 4940 E. Ray Rd Phoenix Arizona, 85044, +1 (602) 2163908 Starting Pay: $17.00 / Hour Position Description: Responsible fo...
- 4/25/2024 12:00:00 AM
Customer Service Manager
- Jackrabbit Store (Jackrabbit Trail & Indian School Rd.)
-
Litchfield Park, AZ
- 19415 W. Indian School Rd Litchfield Park Arizona, 85340, +1 (602) 2163942 Starting Pay: $17/Hour Position Description: ...
- 4/25/2024 12:00:00 AM
Customer Service Manager
- Milton Store (Flagstaff, AZ)
-
Flagstaff, AZ
- 701 S Milton Rd Flagstaff Arizona, 86001, +1 (925) 5565123 x#208 Starting Pay: $17.00 / Hour Position Description: Respo...
- 4/23/2024 12:00:00 AM
Customer Service Manager
- 48th Street Store (S. 48th St & Baseline)
-
Tempe, AZ
- 2700 W. Baseline Tempe Arizona, 85283, +1 (480) 3987649 Offered Pay: $17/hr., Position Description: Responsible for the ...
- 4/22/2024 12:00:00 AM
Customer Service Manager
- Palisades Store (Ftn Hills & Palisades)
-
Fountain Hills, AZ
- 13757 N Fountain Hills Blvd Fountain Hills Arizona, 85268, +1 (480) 8165002 Position Description: Responsible for the ov...
- 4/19/2024 12:00:00 AM
About New Jersey
New Jersey is bordered on the north and northeast by New York (parts of which are across the Hudson River, Upper New York Bay, the Kill Van Kull, Newark Bay, and the Arthur Kill); on the east by the Atlantic Ocean; on the southwest by Delaware across Delaware Bay; and on the west by Pennsylvania across the Delaware River.
New Jersey is often broadly divided into three geographic regions: North Jersey, Central Jersey, and South Jersey. Some New Jersey residents do not consider Central Jersey a region in its own right, but others believe it is a separate geographic and cultural area from the Nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Regional Customer Service Manager jobs
$148,481 to $209,752
Most Popular Cities in New Jersey for Regional Customer Service Manager Jobs
What does a Regional Customer Service Manager do?
Regional Customer Service Manager in Fort Lauderdale, FL
They help identify navigational challenges facing the marine transportation system, and provide the resources and services that promote safe and efficient navigation.
February 05, 2020
Regional Customer Service Manager in Fort Myers, FL
We are looking for a Customer Engagement Specialist to join our Customer Experience Team.
December 02, 2019
Responsible for service business development in the region.
January 07, 2020
Regional Customer Service Manager in Killeen, TX
Steer customer services and parts marketing activities through workshop channel.
December 11, 2019