Regulatory Compliance Manager jobs in the United States

The Georgia Department of Driver Services (DDS), Regulatory Compliance Division, is seeking a qualified candidate for the position of Administrative Assistant within the Program Administrative Unit. Under general supervision, the Administrative Assistant performs a wide range of office administrative support and clerical duties for the unit and division. Duties may be complex and will involve access to confidential information. The Administrative Assistant represents the division, provides information and assistance to internal and external customers, researches data to resolve issues and complaints, and interprets applicable rules and laws to handle inquiries and requests.

The incumbent will be responsible for responding to management and customers in a professional and timely manner, per the core values and policies of Georgia Department of Driver Services. The incumbent will be expected to maintain a positive attitude and be receptive to change in a fast-paced environment. The incumbent will be responsible for responding to and escalating customer complaints. The incumbent will be expected to assist in maintaining positive partnerships between the division and its internal and external business partners.

Demonstrated competencies needed to successfully perform this job include:

• Intermediate skills in Microsoft Word, Access, Excel, PowerPoint, and Outlook

• Excellent verbal and written communication skills

• Excellent data entry skills

• Ability to effectively field incoming calls and emails

• Ability to accurately log and maintain records in spreadsheets/tables

• Ability to quickly learn and memorize procedures

• Ability to maintain strict confidentiality

• Ability to organize files

• Ability to prioritize tasks and manage time

Minimum Qualifications:

• High school diploma/GED and three years of job-related experience.

OR

• One year of experience required at the lower-level Admin Assistant 1 (GST050) or position equivalent

Preferred Qualifications: Preference will be given to those applicants who, in addition to meeting the minimum qualifications, possess ALL the following:

• Three years experience in an in-office administrative support or customer service representative position

• One year experience working for a government entity interpreting and/or administering rules and regulations

AND

• One year experience working with DDS Policies and Procedures

Applicant Instructions

Use the following link to apply for this position:  https://careers.georgia.gov 

If you are having issues with your profile or application, contact the Taleo Helpdesk at

               1-877-318-2772 or HRA@doas.ga.gov.

Application materials should be filled out carefully and completely. An incomplete application/online resume or an application/online resume with insufficient information may result in an applicant not being considered for a vacancy.

Describe your employment background in full.

Resumes will be screened for the training, experience, and/or competencies listed as the Minimum Qualifications for the job. Preference will be given to applicants who, in addition to meeting the minimum qualifications, possess ALL of the Preferred Qualifications.

All resumes will be reviewed and considered; however, all applicants may not be interviewed.

Due to the large volume of applications received by this office, we are unable to provide information on your application status over the telephone. Applicants can log back into your profile and see the status of each of the applications you have submitted.

DDS employees, in the event of an identified emergency, may be required as a term and condition of employment, to assist in meeting the emergency responsibilities of the Department. In addition, in an emergency, they may be required to perform responsibilities that are not regularly assigned to them to continue the operations of the agency.

NOTE: Information in this announcement is subject to change. This announcement is subject to close at any time.