Retail Franchising Director jobs in South Bend, IN

The University of Notre Dame (ND.jobs) is accepting applications for a Director of Retail Dining.

Applications will be accepted until 1/3/2023.

The University of Notre Dame Enterprises and Events (UEE) division is currently hiring for the position of Director of Retail Dining within the department of Campus Dining. The UEE division leads the University's event management, hospitality, and customer service functions while supporting student life, academic endeavors, and research initiatives. As part of the event management role, the division is responsible for the planning and execution of a wide range of University events from Commencement to concerts and special events on football game weekends. The division is a major contributor of revenue to the University's mission and employs the largest number of staff on campus with over 1,200 full-time, part-time, temporary, and on-call staff.

What makes UEE special?The mission of University Enterprises and Events (UEE) is to enrich the journey of friends and family in celebrating the spirit of Notre Dame. We encourage a culture that is committed to diversity and inclusion, well-being, and professional development and growth. In addition to supporting the University's core values (Accountability, Integrity, Teamwork, Leadership in Excellence & Leadership in Mission), we also celebrate our division values of: Joy, Inclusion, Trust, Empowerment, Humility and Kindness with a strong focus on investing in our people and enhancing the employee experience.

Why this position?
This position is responsible and accountable for all aspects of the Campus Dining retail operations and restaurants. The responsibilities of the Director of Retail Dining include all financial, human resource, marketing, facilities and operating systems; assuring successful results in all areas. The position will report to the Executive Director of Campus Dining and be a member of the Campus Dining Leadership Team supporting the mission and values of the University of Notre Dame.

• Leadership and Stewardship: Provides leadership and stewardship for Retail Campus Dining operations: Facilitates the efficient and effective operation and stewardship of ND Campus Dining retail operations and resources. Advises and supervises Assistant Directors and Operations Managers concerning all operational aspects of their units. Meets frequently with team to discuss and resolve issues relating to their operations, especially as they relate to staff and guests. Monitors and evaluates operations, making improvements and maximizing resources, while improving service to campus departments and individual customers. Partners with Student Activities, branded operations and other campus groups to resolve issues relating to quality and service. Works to utilize available campus and department resources to improve efficiencies and effectiveness of operations. Fully accountable for the overall success of financial targets, operations and human capital. Oversees the relationship with Franchises and other Campus partners.
  
• Fiscal Accountability: Ensures financial accountability by all units with a budget of over $17M in revenue. Monitors accounts regularly to ensure compliance with operating budgets. Takes action to correct problems when units exceed tolerances. Is aware of situational changes and their impact on financial results. Works with the Business Manager to develop financial models and projections and communicate financial changes and needs. Facilitates budget planning for assigned units in coordination with the UEE Finance Team to ensure a comprehensive budget is developed that adequately provides for unit needs in the most economic and efficient manner possible.
  
• Human Resources Management: Supervises Retail Dining managers and team. Ensures that staff are following human resources policies and practices, are acting consistent with the University's core values, and are completing performance management process in a timely and appropriate manner. Works with Director of Employee Engagement, Sr Executive Chef, Director of Student Dining and Director of Auxiliary Dining to design and implement staff development programs that maintain and improve the skills and productivity of the staff, including safety, management, culinary and service skills. Monitors and evaluates development programs for effectiveness of results and takes active steps to ensure program quality standards are maintained and results are achieved. Supports overall campus wide events as One Dining/One UEE.
  
• Culinary Development: Works through Executive Chefs and Director of Culinary Operations to develop training and programs that improve the culinary skills of entire staff, including management. Makes recommendations for training when needed. Monitors quality and culinary standards to ensure we are providing the very best in food and service for all our customers and guests.
  
  UEE Commitments to a Diverse and Inclusive CultureTo treat every person with dignity and respectTo value our cultural differencesTo harness the strength of our diversityTo commit ourselves to the mission of equality for allTo be diligent in our efforts to listen, learn, and grow with one another
  
  Minimum Qualifications:
  Bachelors Degree (4 years) in Business, Hospitality, or HR related
  Minimum of 5 years experience and oversight of managing $10-20M million in annual sales from multiple locations/dining styles
  Exceptional Leadership, Communication and Hospitality skills, along with authentic relationship building skills critical for motivating and connecting with a large and diverse staff/campus partners and managing both upward and downward in an effective manner
  Previous experience in University environment managing contracts, franchise agreement and opening new operations are essential to success.
  Strong customer service skills, along with strong and genuine people skills, will go a long way to enable success of team
  Solid financial acumen with good understanding of financial expectations, revenue generation strategies, cost controls, sound accounting practices, and profit & loss responsibilities.
  
  Preferred Qualifications:
  Ability to obtain the following certifications within 6 months: SERVSAFE, and Indiana liquor license
  Experience in High performing Higher Education programs is preferred
  
  ABOUT NOTRE DAME:
  The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!
  
  This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.
  
  Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).
  
  APPLICATION PROCESS:
  Please apply online at http://ND.jobs to Job # S23459. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.
  
  
  
  
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