Retail Store Customer Service Representative jobs in Riverside, CA

We are partnered with the nation's largest retailers and we are actively searching for an individual who is just as passionate about delivering exceptional customer experiences as we are! The Retail Customer Service Representative will engage directly with customers introducing them to exclusive products and offering customized plans fitted to their needs. As an entry-level role, the Retail Customer Service Representative will be equipped with comprehensive retail customer service training and resources to successfully perform responsibilities, maximize sales performance, and drive growth for our retail partners.

We encourage growth and development in your professional career. The foundation of our team is built upon the need to constantly improve, provide extraordinary retail solutions, and make a difference in the lives of the customers we come across, the clients we serve, and the people who make up our company.

Retail Customer Service Representative Requirements:

• Identify appropriate prospects and guide them through the sales process
• Possess in-depth product knowledge and be able to explain features and benefits related to customer needs
• Achieve retail sales goals by following a defined sales and customer service process in accordance with our retail partner’s policies
• Ability to offer knowledgeable service recommendations that address customer needs
• Welcome customers with a warm and inviting demeanor
• Apply constructive feedback given by Management on how to improve sales and customer service skills

Qualifications and Related Experience:

• Displays above-average communication skills
• Availability to work retail hours
• Possess a student mentality and eagerness to learn
• Comfortability working individually and in a collaborative environment
• Background in sales, customer service, retail, client services or related industries
• Motivated by hitting sales targets, deadlines, and achieving goals

Benefits of working with us:

• Hands-on coaching and training
• Performance-based compensation with the potential for uncapped commission
• Company-sponsored travel for conferences and networking events
• Rapid advancement opportunities into management

Job Types: Full-time, Part-time

Pay: $700.00 - $1,100.00 per week

Experience level:

• 1 year
• No experience needed
• Under 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person