Switchboard Operator jobs in the United States
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
-
Wyandotte, MI
PART_TIME
-
Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 17 Days Ago
- C999 UMass Memorial Health Care, Inc.
-
Worcester, MA
PART_TIME
- Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule Details: Sa...
- 2 Days Ago
- Hospital Sisters Health System
-
Decatur, IL
FULL_TIME
- SummaryFull timeNight shift (11pm- 7am)Every other weekendOperates a switchboard system to relay incoming, outcoming, and inter-office calls. Accurately screens, identifies and places incoming and out...
- 2 Days Ago
- LifePoint Hospitals
-
Russellville, AR
FULL_TIME
- Responsible for effectively staffing switchboard from 7 : 00 am to 9 : 00 pm, 365 days a year. Must be flexible and able to work as needed for relief. Responsible for managing incoming and outgoing ca...
- 3 Days Ago
- Hospital Sisters Health System
-
Green, WI
PART_TIME
- SummaryOperates a switchboard system to relay incoming, outcoming, and inter-office calls. Accurately screens, identifies and places incoming and outgoing calls. Requires ability to function calmly un...
- 3 Days Ago
- Canon U.S.A., Inc.
-
Boston, MA
FULL_TIME
- Switchboard Operator Job Locations US-MA-Boston Requisition ID 2024-18060 # of Openings 1 Category (Portal Searching) Administrative/Clerical Position Type (Portal Searching) Regular Full-Time Overvie...
- 3 Days Ago
Switchboard Operator jobs at Popular Companies
- Graybar
-
Columbus, OH
- Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to en...
- 6/12/2024 12:00:00 AM
- Stifel Financial Corporation
-
Columbus, OH
- The Client Service Associate supports the Financial Advisor (FA) in the daily administration of their business by openin...
- 6/9/2024 12:00:00 AM
- Russell Tobin
-
Columbus, OH
- Company Overview: Join our dynamic team at Russell Tobin, a leading staffing provider dedicated to delivering exceptiona...
- 6/9/2024 12:00:00 AM
- Innvite Hospitality
-
Dublin, OH
- Required Tasks: According to Hotel Standards: InnVite Hospitality Group is offering development plan for Front Desk Agen...
- 6/8/2024 12:00:00 AM
- Apex Systems
-
Columbus, OH
- Brand Ambassador POSITION DETAILS Position: Brand Ambassador Location: ONSITE in Columbus, OH Targeted Start: ASAP – ant...
- 6/7/2024 12:00:00 AM
- Apex Systems
-
Columbus, OH
- Job Title: Brand Ambassador Location: 100% ON SITE in Columbus, OH Pay: $24/hr. Contract: 2-3 month contract with high l...
- 6/7/2024 12:00:00 AM
- Community Choice Financial Family of Brands
-
Heath, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 5/29/2024 12:00:00 AM
- Community Choice Financial Family of Brands
-
Columbus, OH
- Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new custo...
- 5/2/2024 12:00:00 AM