Switchboard Operator jobs in Waterford, MI
Switchboard Operator operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions, transfers calls to extensions, and responds to emergency situations as necessary. Being a Switchboard Operator monitors the phone system's efficiency and performs routine troubleshooting. Requires a high school diploma or its equivalent. Additionally, Switchboard Operator typically reports to a supervisor or manager. The Switchboard Operator may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
Recently Added Switchboard Operator jobs
- Switchboard - Part Time - 24 Hours - Rotating - Henry Ford Health - Careers Careers
-
Wyandotte, MI
PART_TIME
-
Part Time Benefit Eligible
Shift: Rotating
GENERAL SUMMARY:
Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and patients. Operators prioritize and route communications to the proper destinations via appropriate device, land line, cell text, etc. Provide medical communication via physicians preferred method of contact. Responsibilities include but are not limited; Page physicians, Medical Staff Leadership. Activate mission critical emergency codes, traumas, Cath Lab, OR on call teams, Stroke Alerts etc. Monitor all alarms, dispatch to Security/Police Authority.
PRINCIPLE DUTIES AND RESPONSIBILITIES:
- Perform high phone volume processing in an accurate and rapid manner for multiple site business units for which processes and procedures vary.
- Answer and route calls for the Service Response Center.
- Page physicians and facilitate patron communications as required.
- Provide messaging for medical staff and departments as directed.
- Including multi-channel activity from physicians, patients and other customers to assure customer satisfaction regarding medical consultation, general information, physician discharge, physician communication etc., as requested.
- Serves as a backup resource for device/system failures for multi-site business units.
- Coordinate and launch emergency activations of emergency procedures and 1st responder teams.
- Manage the consult communication process.
EDUCATION/EXPERIENCE REQUIRED:
- High School Diploma, PC Advanced skills, College course work in medical terminology and communications software applications preferred.
CERTIFICATIONS/LICENSURES REQUIRED:
- 1 to 2 year's experience in high volume communications system, emergency dispatch and competency with medical terminology, preferably in a multi-site healthcare environment.
Additional Information - 1 Month Ago
- McLaren Macomb
-
Mount Clemens, MI
FULL_TIME
- About Us McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in ...
- 1 Month Ago
- Henry Ford Health System
-
Wyandotte, MI
PART_TIME
- Part Time Benefit Eligible Shift: Rotating GENERAL SUMMARY: Communication operators answer all incoming telephone internal and external calls for multi-site business units for physicians, nurses and p...
- 1 Month Ago
- Support Technician - Overhead Crane Operator - Oak Park, MI.
-
Oak Park, MI
FULL_TIME
- The Support Tech Overhead Crane Operator is responsible for the operation and inspection of remote operated overhead cranes to safely transport steel products, equipment, or other materials throughout...
- 15 Days Ago
- Yanfeng Human Resources
-
Highland, MI
FULL_TIME
- Job Summary: The Production Associate participates in the manufacture and assembly of automotive interior components for YFAI customers according to company standards and best practices. 1st and 2nd s...
- 22 Days Ago
- basf-se
-
Livonia, MI
FULL_TIME
- Now Hiring Operator! The world needs creative solutions. We need YOU! As an operator for our Performance Materials business unit you will build a meaningful career while supporting BASF’s Livonia manu...
- 23 Days Ago
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0 Switchboard Operator jobs found in Waterford, MI area
- TalentWealth
-
Northville, MI
- TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An in...
- 4/29/2024 12:00:00 AM
- Alexander Legacy Private Wealth Management
-
Detroit, MI
- Job Description Job Description We are looking for a Rockstar that loves going above and beyond to provide a stellar cli...
- 4/28/2024 12:00:00 AM
- Unishippers
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Mount Clemens, MI
- CUSTOMER SERVICE REPRESENTATIVE PURPOSE To provide expert consultation and personal customer support to a group of key c...
- 4/28/2024 12:00:00 AM
- Confidential
-
Farmington, MI
- Position Summary: This position is accountable for providing quality customer service by interacting with customers, com...
- 4/28/2024 12:00:00 AM
- National Financial Partners Corp.
-
Royal Oak, MI
- Who We Are: We're a seven-time Best Places to Work award winner in Business Insurance for 2017-2023 who has earned the 5...
- 4/27/2024 12:00:00 AM
- Raymond James
-
Novi, MI
- Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial S...
- 4/27/2024 12:00:00 AM
- Belfor
-
Troy, MI
- RESTORING MORE THAN PROPERTY Flooding. Fires. Windstorms. Hundreds of thousands of clients rely on BELFOR Property Resto...
- 4/26/2024 12:00:00 AM
- TalentWealth
-
Northville, MI
- TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. An in...
- 4/25/2024 12:00:00 AM
About Waterford, Michigan
were up 1.2% from a year ago