The Technical Service Manager oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Manages technical service-related operations for an organization. Being a Technical Service Manager is responsible for designing and implementing improved process or operational policies. Ensures that physical inventory levels are monitored and replenished as needed. In addition, Technical Service Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to top management. The Technical Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Technical Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2025 Salary.com)
Direct Hire Technical Manager
Hours : 9am to 5pm OT (M-F)
Pay : $70,000 - $75,000 salary
Location : Remote travel
Benefits : Health, Dental, Vision, 401k, PTO, and Paid Holidays BONUS
POSITION SUMMARY :
The Technical Manager will lead and manage a training program to enhance the technical skills of field technicians and customers, both remotely and on-site. Reporting to the Customer Service Manager, this role involves developing training materials, providing high-level technical support, and collaborating with factories and regional managers to address technical needs and skill development.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :
Technical Support (50%)
Technical Training (50%)
OTHER RESPONSIBILITIES :
QUALIFICATIONS AND EXPERIENCE :
Interested? Apply today or use this link to schedule directly on my calendar https : / / calendly.com / dans465
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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