Technical Service Manager jobs in Hartford, CT

The Technical Service Manager oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Manages technical service-related operations for an organization. Being a Technical Service Manager is responsible for designing and implementing improved process or operational policies. Ensures that physical inventory levels are monitored and replenished as needed. In addition, Technical Service Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to top management. The Technical Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Technical Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2025 Salary.com)

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Technical Service Manager
  • Kelly
  • Windsor, CT FULL_TIME
  • Direct Hire Technical Manager

    Hours : 9am to 5pm OT (M-F)

    Pay : $70,000 - $75,000 salary

    Location :  Remote travel

    Benefits : Health, Dental, Vision, 401k, PTO, and Paid Holidays BONUS

    POSITION SUMMARY :

    The Technical Manager will lead and manage a training program to enhance the technical skills of field technicians and customers, both remotely and on-site. Reporting to the Customer Service Manager, this role involves developing training materials, providing high-level technical support, and collaborating with factories and regional managers to address technical needs and skill development.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES :

    Technical Support (50%)

    • Provide high-level troubleshooting and support for complex field issues.
    • Offer remote troubleshooting and repair guidance as needed.
    • Assist junior technicians with advanced troubleshooting and repairs.
    • Perform and oversee repairs and adjustments on products, including electrical, pneumatic, and hydraulic systems.

    Technical Training (50%)

  • Conduct customer training sessions and create related materials, including videos and PowerPoints.
  • Develop and assess training curriculum and maintain training records.
  • Provide on-the-job training for new technicians and support factory training curriculum development.
  • OTHER RESPONSIBILITIES :

  • Consult with Tech on Call for product support and oversee in-house training sessions.
  • Develop training contracts and quotes, share materials at the group level, and collaborate on training planning.
  • Update internal documents and perform housekeeping duties for the work area and company vehicles.
  • QUALIFICATIONS AND EXPERIENCE :

  • 7 years of relevant experience and in-depth knowledge of product line.
  • Proven training experience and ability to interpret electrical and hydraulic schematics.
  • Proficiency in PLC and Can-bus systems, EPA 609 and 608 certifications.
  • Familiarity with various training methods and advanced troubleshooting techniques.
  • Strong communication skills and proficiency in Microsoft Office.
  • Ability to travel 50-75%.
  • Interested?  Apply today or use this link to schedule directly on my calendar https : / / calendly.com / dans465

    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

    Get a complete career fit with Kelly

    You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

    About Kelly

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • 4 Days Ago

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Technical Manager
  • CEC Entertainment, LLC
  • Newington, CT FULL_TIME
  • At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Compensation Details $17.25 - ...
  • 1 Month Ago

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Technical Manager
  • Chuck E. Cheese
  • Newington, CT FULL_TIME
  • At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play! Compensation Details $17.25 – ...
  • 29 Days Ago

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Mailroom - Check Processing Manager
  • EXL Service
  • Hartford, CT FULL_TIME
  • Responsibilities include to lead our Mail Room and Payment Checks Processing Associates within our record retrieval Process. Specific Responsibilities/Activities: Supervise, mentor, and develop team m...
  • 1 Month Ago

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Information Technology System Specialist
  • Check Fund Manager
  • Newington, CT FULL_TIME
  • Company DescriptionCheck Fund Manager performs background investigations for institutional investors. Your job will be to keep both our online and in house systems.Role DescriptionThis is a full-time ...
  • 26 Days Ago

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Senior Manager Analytics Delivery, Healthcare Payment Integrity
  • EXL Service
  • Hartford, CT FULL_TIME
  • Company Overview and CultureEXL (NASDAQ : EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business ...
  • 3 Days Ago

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0 Technical Service Manager jobs found in Hartford, CT area

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Delivery Assurance Manager
  • Hanwha Aerospace USA
  • Cheshire, CT
  • Company Overview: Hanwha is a major South Korean conglomerate with diverse business interests across multiple industries...
  • 1/18/2025 12:00:00 AM

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General Manager
  • Freeflow Beverage Solutions Company
  • Springfield, MA
  • Job Description Job Description We are seeking a results-driven General Manager to oversee all aspects of our operations...
  • 1/16/2025 12:00:00 AM

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Sales Correspondent - Customer Service
  • Mestek, Inc
  • Westfield, MA
  • Scope of Position: Provide assistance to Mestek representatives, customers, and employees while demonstrating a positive...
  • 1/14/2025 12:00:00 AM

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Assurance Manager (Financial Institutions)
  • Whittlesey
  • Hartford, CT
  • Job Description Job Description When you work at Whittlesey, you join a diverse team that provides today’s business lead...
  • 1/14/2025 12:00:00 AM

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Assistant Manager
  • PJ's Coffee of New Orleans
  • Newington, CT
  • Job Description Job Description General Responsibilities: Present a positive image of PJ's to counter servers, principal...
  • 1/14/2025 12:00:00 AM

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Asset Management Project Manager
  • Leidos
  • Hartford, CT
  • Description Leidos Engineering is seeking an experienced Project Manager (Asset Management) to join our Strategic Projec...
  • 1/9/2025 12:00:00 AM

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Program Engineer
  • Leidos
  • Hartford, CT
  • Description Leidos offers its knowledge and expertise for publicly and privately-owned utilities, financial institutions...
  • 12/11/2024 12:00:00 AM

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Program Engineer
  • Leidos
  • Springfield, MA
  • Description Leidos offers its knowledge and expertise for publicly and privately-owned utilities, financial institutions...
  • 12/11/2024 12:00:00 AM

Hartford is the capital city of Connecticut. It was the seat of Hartford County until Connecticut disbanded county government in 1960. The city is nicknamed the "Insurance Capital of the World", as it hosts many insurance company headquarters and is the region's major industry. It is the core city in the Greater Hartford area of Connecticut. Census estimates since the 2010 United States Census have indicated that Hartford is the fourth-largest city in Connecticut, behind the coastal cities of Bridgeport, New Haven, and Stamford. Hartford was founded in 1635 and is among the oldest cities in th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Service Manager jobs
$139,934 to $186,467
Hartford, Connecticut area prices
were up 1.7% from a year ago