Technical Support Manager jobs in Cincinnati, OH

Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Avionics Engineering Manager
  • STS Technical Services
  • Erlanger, KY FULL_TIME
  • STS Technical Services is hiring Avionics Engineering Managersin Erlanger, Kentucky .

    Position Summary:

    The Manager, Avionics Engineering, reports to the Director, Engineering, and is responsible for the engineering data, instructions, documents, and technical support that economically ensures the safety, airworthiness, and reliability of Air aircraft Avionics systems within the following ATA's - 22, 23, 24, 26, 28, 31, 33, 34, 77 and can also include other ATA Chapters.

    Responsibilities:
    • Supervise Avionics Engineering staff.
    • Prioritize Avionics Engineering actions.
    • Provide budgetary data on projects and issues as directed.
    • Report on the status of projects and issues as directed.
    • Issue instructions and documents to economically support operations and return aircraft to service in a safe, airworthy, and timely manner.
    • Develop and/or obtain approved data, acceptable data, and Alternate Methods of Compliance (AMOCs) for repairs, alterations, and modifications.
    • Update technical source documents as applicable to insure accuracy.
    • Support integration of new and previously operated aircraft.
    • Liaise with manufacturers; maintenance representatives, repair & overhaul (MRO) facilities; outside engineering departments; regulatory personnel; and other outside agencies.
    • Participate in industry working groups, industry steering committees, industry meetings, and conferences.
    • Review work of consultant, contract, and MRO Avionics Engineers.
    Key Objectives (Metrics):
    • Evaluate Federal Aviation Regulations (FARs), Notices of Proposed Rulemaking (NPRMs), Airworthiness Directives (ADs), Service Bulletins (SBs), Service Letters (SLs), and other notifications of in-service issues.
    • Develop product improvement modifications as directed by Reliability Indicators.
    • Work with original equipment manufacturers on emerging issues to help ensure safety and airworthiness, but also minimize the economic impact.
    • Organize, develop and provide all necessary Avionics Engineering documentation required to complete aircraft Avionics modifications and repairs within the allocated time schedule and budget allowance.
    • Establish component repair and build specifications to enhance dispatch reliability in accordance with budgetary and regulatory requirements.
    Key Objectives (Activities):
    • Provide technical support to Technical Operations, Ground Operations, Flight Operations, and other Worldwide Holdings personnel.
    • Coordinate with other Engineering staff to provide 24/7 technical support.
    • Review avionics portion of the Aircraft Maintenance and Inspection Program, and initiate maintenance program changes and changes to maintenance documents.
    Required Attributes:
    • Meets deadlines
    • Remembers & follows instructions
    • Meets daily attendance & punctuality standard
    • Work is thorough
    • Produces accurate, dependable work
    • Output is consistent
    • Complete attention to detail
    • Volume of work produced meets expectations
    • Alertness
    • Commitment to task
    • Perceptivity
    Preferred Technical Skills:
    • Microsoft Word
    • Microsoft Excel
    • Familiarity with aircraft and engine avionic systems and components.
    • Strong technical skills and knowledge of large aircraft avionic systems and components design.
    • Ability to identify cost effective engineering solutions.
    • Excellent communication skills.
    • Ability to interface with manufacturers and regulatory agencies.
    • Some financial analysis skills required.
    Minimum Experience:
    • 20 years Aircraft Avionics Engineering
    • 10-15 years in applied engineering setting.
    Education Required:
    • B.S. Engineering/Technical Engineering Degree (EE or AE) or equivalent experience.
    About STS Technical Services:

    STS Technical Services is aTop 100 Staffing Firmthat's partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

    Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!

    If you want to speak to aRecruiting Professionaldirectly, call1-800-359-4787.

    STS Technical Services is an equal opportunity employer.

    #IndeedAM

     

  • 2 Months Ago

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Technical Support Services Technician
  • FIT Technologies
  • Cincinnati, OH FULL_TIME
  • SUMMARY The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors...
  • Just Posted

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Hardware Technician / Technical support
  • Formac Inc
  • Florence, KY CONTRACTOR,TEMPORARY,FULL_TIME
  • Jr Hardware Technician 12 Months Florence, KY To Test and repair data center components using a variety of Tools and update the outcomes Material handling and Shipment and transportation Basic system ...
  • 1 Day Ago

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Technical and Desktop Support Specialist
  • Frost Brown Todd LLP
  • Cincinnati, OH FULL_TIME
  • Frost Brown Todd LLP, a national law firm of 1000 legal and business professionals in sixteen markets, is currently searching for a Technical & Desktop Support Specialist to join our Cincinnati Office...
  • 1 Day Ago

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Technical Support Coordinator
  • Luxottica (LoA Corporate)
  • Mason, OH FULL_TIME
  • Requisition ID: 843782 Position:Full-Time We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together ...
  • 2 Days Ago

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Technical Support Coordinator
  • Tailored Management
  • Mason, OH FULL_TIME
  • Technical Support Coordinator: Remote After Training On-Site Training Location: 4000 LUXOTTICA PL Mason, OH 45040 Training Hours: 9 AM – 5:30 PM (1/29 – 216) Working Hours: 8 Hour Shifts M-F Between 1...
  • 7 Days Ago

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0 Technical Support Manager jobs found in Cincinnati, OH area

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SAP FICO Functional Analyst
  • GE Aerospace
  • Cincinnati, OH
  • Job Description Summary GE is building operations teams focused on performance and availability of Compute and Network i...
  • 4/26/2024 12:00:00 AM

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Workday Finance Functional Analyst
  • SEI
  • Cincinnati, OH
  • WHO WE LOOK FOR An SEI-er is a master communicator and active listener who understands how to navigate an audience. Self...
  • 4/26/2024 12:00:00 AM

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Systems Programmer
  • Jobs for Humanity
  • Cincinnati, OH
  • Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosyst...
  • 4/26/2024 12:00:00 AM

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Data Center Technician - Cincinnati
  • CoreWeave
  • Cincinnati, OH
  • CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's ...
  • 4/26/2024 12:00:00 AM

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Storage Engineer
  • Jobs for Humanity
  • Cincinnati, OH
  • Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosyst...
  • 4/26/2024 12:00:00 AM

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401k Implementation Project Manager
  • Fidelity TalentSource LLC
  • Covington, KY
  • Job Description: Project Manager leads project teams of internal and external stakeholders to convert the defined contri...
  • 4/25/2024 12:00:00 AM

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Manager, Instructional Design and Technology 999457
  • Xavier University
  • Cincinnati, OH
  • Job Description Xavier University is an integral part of the 500-year-old Jesuit Catholic tradition of academic excellen...
  • 4/24/2024 12:00:00 AM

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Implementation-Conversion Technical Consultant I
  • Jobs for Humanity
  • Cincinnati, OH
  • Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosyst...
  • 4/24/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$124,693 to $166,165
Cincinnati, Ohio area prices
were up 1.1% from a year ago

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Candidates for this position would need good hands on management skills as well as experience managing client support in a technology environment (software). This position reports directly to executive management.
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