Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Production Supervisor (UH-72)
Location Cairns Field
Job Posting No 111566
Start Date TBD
Contract FT Novosel AMS
Salary Range DOE
Posting Date 3 / 21 / 24
Union No
FLSA Status Exempt
Shift Work Possible FT / PT Full-time
Relocation No
Travel Possible M1 is looking for a Production Supervisor (UH-72) with the following knowledge and experience :
Position Description :
In addition, the candidate should possess the following requirements : * Five years of supervisory experience, 5 years of UH-72 aircraft maintenance experience, 12 years of experience inaircraft maintenance, preferably in a military environment.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability.
We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee AssistanceProgram.
M1 Support Services, headquartered in Denton, Texas provides a variety of professional, technical, and maintenance services to theDepartment of Defense and government agencies.
M1 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin, disability or veteran status Woman-owned, disabled veteran, business
Last updated : 2024-04-22