Technical Support Supervisor jobs in Allentown, PA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- PEAK Technical Staffing USA
-
Stockertown, PA
FULL_TIME
-
Reducing maintenance costs.
Lead tem of mechanics and / or electricians
Improving equipment reliability through the implementation of a predictive maintenance program. Planning, coordinating and supervising corrective maintenance projects assigned by the Maintenance Manager.
Planning shutdown repairs and be responsible for the completion of capital projects.
Must possess a minimum of a two-year degree in engineering or related fields, preferably in mechanical or electrical engineering, or possess practical knowledge of industrial, mechanical or electrical maintenance;
preferably in construction materials, aggregates or cement.
Must be proficient with reading blue prints and schematics
Computer skills including knowledge of spreadsheets, database and word processing software Good communications skills, both verbal and written
Ability to identify problems that arise and implement corrective measure
Last updated : 2024-05-08
- 1 Day Ago
- Kforce Technology Staffing
-
Bethlehem, PA
FULL_TIME
- Job DetailsRESPONSIBILITIES:Kforce is hiring for several Technical Support roles in the Lehigh Valley, PA area. Candidates must be local to the area. These are 100% onsite roles.Summary:The Technical ...
- 2 Days Ago
- CareLink Community Support Services
-
ZIEGLERVILLE, PA
FULL_TIME
- This job offer is not available in your country. Title : Residential Counselor / Weekend Shift Supervisor EOE STATEMENT : We are an equal employment opportunity employer. All qualified applicants will...
- 7 Days Ago
- Pathways Health and Community Support, LLC
-
Lehighton, PA
FULL_TIME
- Description Position at The Redco Group, LLC About this role As a Residential Program Supervisor, you are responsible for the direct care of the residents. The Site Supervisor will implement the teach...
- 1 Month Ago
- Pencor Services
-
Palmerton, PA
FULL_TIME
- Company: PenTeleData Hybrid WFH 2 Day Flex Shifts: 7AM-3PM or 3PM-11PM (after training, includes weekends and holidays as scheduled) Pencor and its subsidiaries are Equal Opportunity Employers Next tr...
- 14 Days Ago
- Pencor Services
-
Palmerton, PA
FULL_TIME
- Company: PenTeleData Hybrid WFH 2 Day Flex Shifts: 7AM-3PM or 3PM-11PM (after training, includes weekends and holidays as scheduled) Pencor and its subsidiaries are Equal Opportunity Employers Next tr...
- 14 Days Ago
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0 Technical Support Supervisor jobs found in Allentown, PA area
- firstPRO, Inc
-
Easton, PA
- firstPRO is seeking a qualified Network Engineer for our client, a large organization based out of Pennsylvania. They ar...
- 5/12/2024 12:00:00 AM
- Lehigh University
-
Bethlehem, PA
- As a member of the Enrollment Management Services organization, the Junior Systems Specialist is responsible for providi...
- 5/11/2024 12:00:00 AM
- Lineage Logistics Holding, LLC
-
Allentown, PA
- KEY DUTIES AND RESPONSIBILITES: Support the execution of Lineage projects by using company-adopted methodologies Elicit,...
- 5/11/2024 12:00:00 AM
- UHS
-
King Of Prussia, PA
- Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal...
- 5/11/2024 12:00:00 AM
- Pegasus Technologies
-
King of Prussia, PA
- Job Description Job Description Pegasus Technologies is hiring a full-time on-site computer and server network technicia...
- 5/11/2024 12:00:00 AM
- Health Advocate, Inc.
-
Plymouth Meeting, PA
- Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single ...
- 5/10/2024 12:00:00 AM
- Envista
-
Quakertown, PA
- Job Description: DEXIS is looking for individuals who work their best, help others, and commit to helping us improve our...
- 5/8/2024 12:00:00 AM
- UHS
-
King Of Prussia, PA
- Responsibilities One of the nation's largest and most respected providers of hospital and healthcare services, Universal...
- 5/8/2024 12:00:00 AM
About Allentown, Pennsylvania
were up 1.5% from a year ago