Technical Support Supervisor jobs in Cincinnati, OH

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Production Supervisor - Florence, KY
  • Signode -Production Supervisor
  • Florence, KY FULL_TIME
  • Production Supervisor - Florence, KY

    Apply Now

    Description/Job Summary

    SUMMARY

    Responsible for the operational plan, performance, and improvement of the manufacturing facility.  Responsible for managing, training, compliance, and accident/injury prevention programs.  Develop, lead and coach hourly team members to achieve high performance in the areas of safety, quality, delivery, and cost.


    •    We offer a competitive salary with a range of $85,000 - $92,000  based on experience and skill set. 
    •    A variety of benefits are also available, including medical, dental, life insurance, short-term and long-term disability, as well as Signode’s 401(k) program. 


    ESSENTIAL FUNCTIONS

    Reasonable Accommodation Statement

    To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


    Essential Functions:

    • Adherence to zero tolerance policy for safety and quality
    • Monitor direct report’s performance and the performance of their teams.   Coach, direct, and train employees to maximize results and improve the plant culture
    • Promote safety culture through safety toolbox talks, safety committee participation, & positive reinforcement programs
    • Follow prescribed standard work with utilization of Gemba walks while maintaining a strong floor presence
    • Monitor production output, part quality and scrap in each production area on an hourly basis to make sure operators are meeting requirements.
    • Provide performance feedback to operators on a set schedule to ensure operators are engaged.
    • Conduct communication meetings and complete required daily shift reports
    • Develop training plans for assigned production team
    • Assist with trouble shooting machine problems, component issues, material handling, and other issues that develop during assigned shift to maintain productivity and overall quality
    • Perform disciplinary actions as needed to maintain adherence to company policies such as attendance and productivity
    • Work with maintenance and engineering to communicate problems that need to be addressed and assigning priorities
    • Fill in for other supervisors as needed by working extra hours as assigned
    • Communicate and work effectively with other supervisors, managers and other company personnel to meet company objectives


    POSITION QUALIFICATIONS

    Education: 

    • High School Diploma with prior leadership experience preferre

    Experience / Abilities:

    • 5-7 years’ experience with supervision in a manufacturing environment
    • Strong Leadership Skills, Advanced leadership and coaching skills preferred
    • Strong mathematical skills and proficiency with Microsoft Office
    • Understanding of functionality and setup of equipment
    • Troubleshooting skills
    • Working knowledge of assembly and continuous operations
    • Demonstrates initiative to learn and be a self-starter that works well in a team setting across multiple departments
    • Maintains a positive attitude and provides attention to detail
  • 13 Days Ago

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Technical Support Services Technician
  • FIT Technologies
  • Cincinnati, OH FULL_TIME
  • SUMMARY The successful candidate in the Technical Support Services (TSS) Technician role provides technical assistance and support to clients of FIT Technologies. The TSS Technician supports, monitors...
  • Just Posted

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Hardware Technician / Technical support
  • Formac Inc
  • Florence, KY CONTRACTOR,TEMPORARY,FULL_TIME
  • Jr Hardware Technician 12 Months Florence, KY To Test and repair data center components using a variety of Tools and update the outcomes Material handling and Shipment and transportation Basic system ...
  • Just Posted

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Technical and Desktop Support Specialist
  • Frost Brown Todd LLP
  • Cincinnati, OH FULL_TIME
  • Frost Brown Todd LLP, a national law firm of 1000 legal and business professionals in sixteen markets, is currently searching for a Technical & Desktop Support Specialist to join our Cincinnati Office...
  • Just Posted

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Technical Support Coordinator
  • Luxottica (LoA Corporate)
  • Mason, OH FULL_TIME
  • Requisition ID: 843782 Position:Full-Time We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together ...
  • 1 Day Ago

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Technical Support Coordinator
  • EssilorLuxottica
  • Mason, OH FULL_TIME
  • Requisition ID: 843705 Position:Full-Time We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together ...
  • 5 Days Ago

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0 Technical Support Supervisor jobs found in Cincinnati, OH area

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Technical Support Specialist
  • Calculated Hire
  • Cincinnati, OH
  • Essential Functions/Responsibilities Answer customer inquiries relating to bank products and services. Inquires may be r...
  • 4/25/2024 12:00:00 AM

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Audio Visual Event Technician
  • ITA Audio Visual Solutions
  • Cincinnati, OH
  • Job Description Job Description SUMMARY The Audio Visual Technician (“AVT”) provides or assists others in providing the ...
  • 4/25/2024 12:00:00 AM

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Business Application Manager
  • Apex Order Pickup Solutions
  • Mason, OH
  • COMPANY DESCRIPTION Apex Order Pickup Solutions is a new company, but finding smart and efficient ways to do things is i...
  • 4/25/2024 12:00:00 AM

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Analyst Programmer
  • Acloche
  • Cincinnati, OH
  • Job Description Job Description Job Title: Analyst (Ellucian Colleague programming experience required) This is a hybrid...
  • 4/24/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Cincinnati, OH
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

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Quality Engineer
  • General Tool Co
  • Cincinnati, OH
  • FUNCTION: Manage all quality assurance/control related activities for specific GTC customer hardware, including interact...
  • 4/23/2024 12:00:00 AM

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Software Engineer - Controls
  • Ge Aviation
  • West Chester, OH
  • Job Description Summary Systems engineering is a cross-functional engineering discipline centered on an approach, mindse...
  • 4/23/2024 12:00:00 AM

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System Administrator
  • Golden Technology
  • Cincinnati, OH
  • Looking for only United States citizens.The Systems Administrator possesses a broad understanding of hardware and softwa...
  • 4/22/2024 12:00:00 AM

Cincinnati (/ˌsɪnsɪˈnæti/ SIN-sih-NAT-ee) is a major city in the U.S. state of Ohio, and is the government seat of Hamilton County. Settled in 1788, the city is located at the northern side of the confluence of the Licking and Ohio rivers, the latter of which marks the state line with Kentucky. The city drives the Cincinnati–Middletown–Wilmington combined statistical area, which had a population of 2,172,191 in the 2010 census making it Ohio's largest metropolitan area. With a population of 296,943, Cincinnati is the third-largest city in Ohio and 65th in the United States. Its metropolitan ar...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$66,308 to $92,329
Cincinnati, Ohio area prices
were up 1.1% from a year ago

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Technical Support Supervisor in High Point, NC
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