Technical Support Supervisor jobs in Muskegon, MI

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

1
Administrative Support and Technical Operations Specialist
  • 100GROUP MI
  • Grand Haven, MI FULL_TIME
  • 100Group is looking for an experienced Operational Administrative Support Specialist for the merchant industry who understands customer service as well as the technical side of the business. We need someone who can answer client calls, lead client inquiries & reconciliations also primarily address technical issues as well as someone who can troubleshoot various credit card processing terminals and gateways, we support. The ideal candidate has a customer service background, good judgment, people skills, and excellent attention to detail. Preferred experience with computers, phone systems, Outlook, Microsoft programs such as Word and Excel, and CRM systems like ZoHo or similar. Familiarity with Canva and Mondays is a plus.

    Job Type: Full-time

    Pay: $16.00 - $20.00 per hour

    Expected hours: 32 – 38 per week

    Benefits:

    • Paid time off

    Shift:

    • 8 hour shift

    Work Location: In person

  • 19 Days Ago

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Desktop Support in Muskegon, Michigan
  • Desktop & Depot Support
  • Muskegon, MI FULL_TIME
  • Description:Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for highly motivated and career-drive...
  • 3 Days Ago

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Industrial Electrician
  • Rise Technical
  • Muskegon, MI FULL_TIME
  • Industrial Electrician -2nd shift$32 - $33 Per Hour (OTE $100k Annually)Unlimited Overtime (Paid up to 2x) Unlimited Training Courses (Up to $8,000 contribution) Progression to Management Quarterly Bo...
  • 7 Days Ago

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Print Production and Order Fulfillment Coordinator
  • WESCO Payroll - Support, Inc.
  • Muskegon, MI FULL_TIME
  • Primary Function: The Print Production/ Order Fulfillment Coordinator works to print and ship marketing materials based on internal production requirements. The position requires using rip software, l...
  • 2 Days Ago

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Assistant Home Manager
  • HGA Support Services
  • Hart, MI FULL_TIME
  • Assistant Home Manager Are you looking for a career and a calling - a job that gives you a sense of purpose? Helping individuals with disabilities can be so rewarding. HGA is renewing its commitment t...
  • 3 Days Ago

H
OR RN
  • Healthcare Support Staffing
  • Muskegon, MI FULL_TIME
  • Company DescriptionHealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare profe...
  • 2 Months Ago

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0 Technical Support Supervisor jobs found in Muskegon, MI area

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Maintenance Supervisor
  • Leprino Foods
  • Allendale, MI
  • Within our 3000-person Allendale, MI manufacturing facility, we are seeking a highly qualified Maintenance Supervisor on...
  • 12/12/2024 12:00:00 AM

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Manufacturing Engineer
  • DISHER
  • Grand Haven, MI
  • Manufacturing Engineer - Grand Haven, Michigan DISHER is partnering with a local manufacturing company that specializes ...
  • 12/11/2024 12:00:00 AM

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Quality Inspector 2nd Shift (Same Day Pay) $15-17hr (Montaque)
  • Quick Hire Staffing
  • Montague, MI
  • PLEASE READ BELOW The Immediate Pay, Quality Inspector position offers individuals the opportunity to receive payment fo...
  • 12/11/2024 12:00:00 AM

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Lead Embedded Software Engineer
  • Gentex Corporation
  • Zeeland, MI
  • Advance the automotive market and advance your career at Gentex! Join a collaborative culture devoted to innovation, coo...
  • 12/10/2024 12:00:00 AM

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Processing Supervisor
  • Hiring Now!
  • Allendale, MI
  • Within our 300-person Allendale, Michigan manufacturing facility (20 minutes from Grand Rapids), we are seeking a highly...
  • 12/10/2024 12:00:00 AM

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PC Technician
  • Grand Rapids Public Schools
  • Grand Rapids, MI
  • To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reas...
  • 12/9/2024 12:00:00 AM

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Electrical Engineer Intern- Summer 2025
  • Shape Corp.
  • Grand Haven, MI
  • BE PART OF THE SHAPE FAMILY We are thinkers, believers, and doers. At Shape, we don't see the norm as our limit; we look...
  • 12/9/2024 12:00:00 AM

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Manufacturing Management Trainee
  • Leprino Foods
  • Allendale, MI
  • Within our Allendale, MI manufacturing facility - Leprino Foods is seeking Manufacturing Management Trainees to particip...
  • 12/9/2024 12:00:00 AM

Muskegon (/mʌˈskiːɡən/) is a city in the U.S. state of Michigan, and is the largest populated city on the eastern shores of Lake Michigan. At the 2010 census the city population was 38,401. The city is the county seat of Muskegon County. It is at the southwest corner of Muskegon Township, but is administratively autonomous. The Muskegon Metro area had a population of 172,188 in 2010. It is also part of the larger Grand Rapids-Wyoming-Muskegon-Combined Statistical Area with a population of 1,321,557....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$64,723 to $90,120
Muskegon, Michigan area prices
were up 1.3% from a year ago

Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020