Technical Support Supervisor jobs in Salt Lake City, UT

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Building supervisor
  • Synerfac Technical Staffing
  • Sandy, UT FULL_TIME
  • Work directly fir our client specializing in building automation, temperature control, and integration.Summary - BMS / BAS Field SupervisorWe are looking for a technician who works well in a team environment and is also able to work independently with minimal supervision.

    Our BAS Technicians must be self-motivated and have superior decision making, problem-solving, and negotiation skills. They must also be skilled at planning, scheduling, and meeting deadlines.

    Our technician positions require excellent customer service and client relations skills.The BMS Field Supervisor is responsible for all aspects of field coordination of controls projects.

    Job Duties : -Coordinate and manage multiple automation installation projects.-Consult with Project Manager regarding scope additions and deductions, priorities and deadlines.

    • Review contract documents and reconcile with RFIs, and project correspondence regarding approved additional scope to determine what scope should and should not be executed and confirm with the Project Manager.
    • Supervise subcontractors including prioritizing work to meet intermediate deadlines, authorizing, directing, tracking, and documenting additional work.
    • Devise solutions to complete portions of scope required to permit subsequent trade work to commence on time.-Coordinate (and document) with other trades and the General Contractor regarding devices, locations, installation requirements and functionality of system components.
    • Develop and maintain a cooperative working relationship with members of the company, clients, subcontractors, and other trade contractors.
    • Anticipate and be able to meet short and / or unpredictable deadlines.-Perform necessary point to point check-out, commissioning, diagnostic, and maintenance procedures on building automation systems, front-end workstations, servers, electric and pneumatic controls.
    • Troubleshoot and repair building automation system panels, including communications equipment, printed circuit boards, power supplies, electrical / electronic controls, sensors, and transducers.
    • Efficiently edit computer programs for building automation system points such as determining conversion patterns, defining point acronyms, and / or soliciting alarm specifications from operating personnel.
    • Implement energy conservation measures by utilizing and / or modifying the existing building automation system features -Maintain project related documentation including but not limited to commissioning documentation, daily reports, as-builts and status reports.
    • Plan, organize and carry out assigned job responsibilities within established time parameters.-Maintain confidentiality.
    • Assist in Junior technician evaluation and training-Continuously seek to improve knowledge of required job skills and stay abreast of industry changes.

    Requirements : -Minimum 5-7 years field experience in the HVAC controls industry including DDC Systems commissioning, software integration operation, calibration, and experience with pneumatic controls.

    • Knowledge of Automated Logic commissioning tools and field circuit debugging skills preferred.-Understanding of the construction industry with emphasis in mechanical / electrical fields.
    • Able to read and understand mechanical and electrical drawings.-Strong communication, organizational and documentation skills.

    Sam TwilleySynerfac Technical StaffingPhone : 732-271-9333Fax : 732-271-9110stwilley@

    Last updated : 2024-09-13

  • 2 Days Ago

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Technical Support
  • ApTask
  • South Jordan, UT FULL_TIME
  • About Client:Client is a global financial services firm that provides a wide range of investment banking, securities, wealth management, and investment management services. It is a prominent global fi...
  • 2 Months Ago

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Assoc Technical Support Analyst
  • Lightspeed DMS
  • South Jordan, UT FULL_TIME
  • DescriptionCompany Overview:Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs) across multiple industries, including Powersport, Marin...
  • 10 Days Ago

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Dealer Technical Support Representative
  • Jellyfish Lighting
  • Draper, UT FULL_TIME
  • We are looking for a dealer technical support representative. Temp to Hire This person will be trained to be an expert on each Jellyfish Lighting product line; including products, specs, installation,...
  • Just Posted

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Technical Support Specialist III
  • State of Utah
  • Salt Lake, UT FULL_TIME
  • The Division of Technology Services (DTS) is looking for someone who loves to solve problems, is passionate about new technology, and is a talented and motivated individual looking to pursue a career ...
  • Just Posted

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Technical Support Representative
  • Onyx Graphics, Inc.
  • Midvale, UT FULL_TIME
  • Why ONYX?​ Onyx Graphics is an exciting and progressive place to work, fostering an entrepreneurial spirit which empowers individuals to have a direct impact. For over 30 years, our commitment to worl...
  • 1 Day Ago

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0 Technical Support Supervisor jobs found in Salt Lake City, UT area

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Service Technician
  • RDO Equipment Co.
  • Salt Lake City, UT
  • This individual will be responsible for the effective repair of machinery and components at high levels of quality. Thei...
  • 12/14/2024 12:00:00 AM

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Support Technician
  • Dave & Buster's, Inc.
  • Salt Lake City, UT
  • Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
  • 12/13/2024 12:00:00 AM

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Audit Support Analyst
  • Specialisterne USA
  • Salt Lake City, UT
  • The application deadline is January 5th at 11pm ET. Summary * Organization: Goldman Sachs * Job Title: Audit Support Ana...
  • 12/12/2024 12:00:00 AM

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Manager, Technology Product Management
  • Cardinal Health
  • Salt Lake City, UT
  • **_What Technology Product Management contributes to Cardinal Health_** Commercial Technologies manages the enterprise's...
  • 12/12/2024 12:00:00 AM

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Desktop Support Specialist
  • Harvey Nash
  • Lehi, UT
  • US citizens, Green Card Holders, and those authorized to work in the US are encouraged to apply. We are unable to sponso...
  • 12/12/2024 12:00:00 AM

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Data & System Developer
  • Neumont College of Computer Science
  • Salt Lake City, UT
  • POSITION OVERVIEW: The Data and Systems Analyst's responsibilities include developing and optimizing SQL queries that su...
  • 12/11/2024 12:00:00 AM

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Technical Writer
  • All Native Group
  • Hill Afb, UT
  • Summary: All Native Group is seeking a Technical Writer at Hill AFB in Ogden, Utah. Essential Functions Supports Quality...
  • 12/11/2024 12:00:00 AM

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INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
  • Air Force Materiel Command
  • Hill Afb, UT
  • Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT ...
  • 12/11/2024 12:00:00 AM

Salt Lake City has an area of 110.4 square miles (286 km2) and an average elevation of 4,327 feet (1,319 m) above sea level. The lowest point within the boundaries of the city is 4,210 feet (1,280 m) near the Jordan River and the Great Salt Lake, and the highest is Grandview Peak, at 9,410 feet (2,868 m). The city is in the northeast corner of the Salt Lake Valley surrounded by the Great Salt Lake to the northwest, the steep Wasatch Range to the east, and Oquirrh Mountains to the west. Its encircling mountains contain several narrow canyons, including City Creek, Emigration, Millcreek, and Par...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$67,146 to $93,493
Salt Lake City, Utah area prices
were up 2.3% from a year ago

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