Technical Support Supervisor jobs in Tacoma, WA

In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

About Us:

Our Mission Control and Virtual Hospital departments here at Virginia Mason Franciscan Health are on the leading edge of healthcare innovation, employing novel care models and technology to serve patients across the Puget Sound region and beyond.  Teams within these departments include the transfer center, staffing office, centralized bed control, clinical expeditor, physician on duty, virtual ICU, virtual hospitalist, cardiac monitoring, virtual companion, nurse consulting, and contact center operations. 

This team is searching for a Supervisor who wants to work part time yet still looking to be engaged in a collaborative, cross functional team helping ensure operations run efficiently when the Administrator or Department Director is unavailable.

Great team members will gain job satisfaction through:

• Serving as the leader and resource person in facilitating efficient operational activities throughout the two departments  
• Being an onsite resource to share knowledge about hospital and organizational policies and procedures
• Using your professional knowledge and judgment in recognizing and addressing operational risks
• Supervising nursing and care staff, in determining the staffing needs to meet safe patient care requirements  
• Understanding and interpreting the clinical acuity/diagnoses of patients to ensure that patients are placed appropriately
• Helping facilitate appropriate responses to disasters and codes

What we are looking for in a great team member:

• An understanding of the importance of excellent communication between cross functional teams and the impact it makes to the delivery of safe patient care
• Ability to work weekend days or weekend night shifts
• Willingness to travel between sites in Tacoma and Gig Harbor during most shifts
• Completion of an Associate Degree in Nursing and clinical work experience as a Registered Nurse which includes a minimum of two years recent work experience in a supervisory, management or other healthcare leadership capacity
• Has current licensure by the Washington State Board of Nursing  and current healthcare provider BLS Certification