Technical Support Supervisor jobs in Trenton, NJ
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- Synerfac Technical Staffing
-
Hightstown, NJ
FULL_TIME
-
A well-established pharmaceutical company is looking for a 3rd shift supervisor! The supervisor's role is the management team's front line within the distribution operations production area.
The supervisor will lead a team of staff, permanents and contractors, responsible for performance in the area of the business.
Responsibilities (Identify the duties or functions the employee would perform in this role), Tasks etc -Knowledge of Oracle, ICMS, NICLH, Paylocity -Oversee Operations, Order Fulfilment / Shipping, Inbound Import Receiving -Oversee a team of Inventory Control Specialists to process claims received from the customer -Oversee a team of Inventory Control Specialists -Scheduling outbound freight to comply with warehouse operations and capacities in conjunction with the Director - Warehouse.
- Filling customer orders and delivering them to the delivery platform in a manner that meets Company standards for safety, security, and productivity.
Qualifications - Skills & Requirements -Proven working experience in Distribution services, logistics -3 years of people management -Record of successful distribution and logistics management -Excellent analytical, problem solving and organizational skills a must -Excellent Microsoft Software skills (Excel, Word, PowerPoint, etc) -Must be fluent in English, both written and verbal.
- Ability to develop process improvements
Last updated : 2024-04-24
- Just Posted
- Atlas Technical Consultants
-
Burlington, NJ
FULL_TIME
- Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austi...
- 1 Day Ago
- Vantage
-
Pennsylvania, PA
FULL_TIME
- VoIP Technical Support EngineerPosition Overview: As a VoIP Technical Support Engineer at Vantage Unified Communications, you will serve as a versatile technical resource responsible for providing com...
- 20 Days Ago
- Xpert Dental Lab
-
Langhorne, PA
OTHER,FULL_TIME,TEMPORARY,PART_TIME
- Job Overview:We are seeking a highly skilled Dental Technical Support Specialist to join our team. As a Dental Technical Support Specialist, you will be responsible for providing technical assistance ...
- 22 Days Ago
- Actalent
-
Warminster, PA
OTHER
- Description:Provide technical support and assistance to customers and sales regarding various products. This will include hands on lab testing and troubleshooting.Must Haves: Bachelor's Degree in Chem...
- 4 Days Ago
- MMIT
-
Yardley, PA
FULL_TIME
- Company DescriptionWhy MMIT? At MMIT (https://www.mmitnetwork.com/), we provide our healthcare clients with a transparent, structured view of complex drug coverage information. We are a company that v...
- 8 Days Ago
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0 Technical Support Supervisor jobs found in Trenton, NJ area
- Princeton University
-
Princeton, NJ
- Overview: The Industrial Relations Section (IRS) at Princeton University is seeking a Research and Data Manager to coord...
- 4/25/2024 12:00:00 AM
- Princeton University
-
Princeton, NJ
- Overview: The Research Software Engineering (RSE) Group, located institutionally in Princeton Research Computing but ext...
- 4/25/2024 12:00:00 AM
- The Toro Company
-
Trenton, NJ
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/24/2024 12:00:00 AM
- Marriott
-
Trenton, NJ
- Additional InformationREplacement req for 24008682Job Number24041663Job CategoryInformation TechnologyLocationMarriott I...
- 4/23/2024 12:00:00 AM
- Internal Revenue Service
-
Horsham, PA
- DutiesWHAT IS THE INFORMATION TECHNOLOGY (IT)DIVISION?A description of the business units can be found at:Vacancies will...
- 4/22/2024 12:00:00 AM
- Diverse Lynx
-
Edison, NJ
- Hello,Hope you are doing great. We have an urgent Contract requirement of Software Project ManagerRole: Software Project...
- 4/22/2024 12:00:00 AM
- KVK Tech
-
Newtown, PA
- Job Description Job Description Department Quality Assurance Job Title Investigations Writer FLSA Status Exempt 1. Role ...
- 4/21/2024 12:00:00 AM
- EssilorLuxottica
-
Edison, NJ
- Requisition ID: 839499 Position:Full-Time Total Rewards: Benefits/Incentive Information EssilorLuxottica is a global lea...
- 4/21/2024 12:00:00 AM
About Trenton, New Jersey
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