Technical Training Manager jobs in Conway, AR

Description

Technical Training Instructor Little Rock, AR

Description

· The Technical Training Instructor develops and conducts programs to train Riggs Cat technicians on the repair, installation, maintenance, programming, troubleshooting, proper processes, use of diagnostics tooling, machine operation, and use of shop equipment. The Technical Training Instructor also provides instruction on safety topics, computer resources, and topics that convey the company’s Mission, Values, and Vision.

WHAT YOU'LL DO

· Creates training programs / implements existing training programs- including / utilizing course outlines, laboratory exercises and activities, handouts, assessments, machines and equipment, engines, and components.

· Responsible for the development and implementation of the Riggs Technician Academy program.

· Confers with management and staff to determine training objectives and technical needs.

· Conducts classes on safety, installation, technical computer resources, undercarriage, machine technology, blocking and cribbing, maintenance and repair, and inspections of machinery and equipment.

· Selects and/or develops new and existing training aids as well as testing and evaluation procedures to ensure learning and completion of training.

· Observes and measures technicians in the classroom and lab settings- answers questions and determines additional activities to ensure learning effectiveness.

· Consistently revises and/or updates training curriculum to fit current business needs to improve effectiveness.

· Administers written and practical exams to determine understanding and competency. Creates performance reports to evaluate learning.

· Facilitation / Instruction at an expected rate of 75% of available time.

· Schedules and secures equipment, training aids, training location, and lab and classroom areas. Catalogs and maintains company tooling and materials.

· Effectively communicates with the service management team, training team, recruiters, HR, branch locations, and technicians regarding training schedules and all training activity.

· Participates in meetings, seminars, and training sessions to obtain information / skill sets needed to retain competency in the training arena.

· Perform other duties as needed within the Training Department

Requirements

Requirements

WHAT YOU'LL NEED

· Minimum of 3-5 years of experience with heavy equipment, maintenance, operation, and application

· 2-year college degree in related field or comparable industry/product experience and knowledge

· Excellent verbal and written communication skills

· Ability to design training courses from the ground up based on technician needs

· Excellent instruction capabilities – ability to effectively transfer knowledge to others

· Intermediate level PowerPoint, Excel and Word knowledge and skill

· Valid Driver’s License

IMPORTANT INFORMATION

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to climb or balance. The employee is occasionally required to sit or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is routinely lifting up to 20 pounds and occasionally lifting up to 50 pounds.

The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals. The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat. The employee is occasionally exposed to risk of electrical shock and vibration.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low to moderate.

Required travel possible up to 40%. This position may require traveling to branch locations upon occasion to provide on-site instruction.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Non-Exempt

This is a safety sensitive position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)