Ticket Office Manager - Casino jobs in Gastonia, NC

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

Recently Added Ticket Office Manager - Casino jobs

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Benefits Manager
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • TWO KINGS CASINO
    Job Description
    POSITION: Human Resources - Benefits Manager
    SALARY RANGE (E6): Salary $79,830.40 - $119,745.60 FLSA Status: Full-Time Exempt

    We are seeking a benefits Manager who will be responsible for our company's team members benefits programs, which
    include including medical, dental, vision, life insurance, short- and long-term disability, 401(k) plan and leave policies,
    and insurance policies, such as health, life, and disability. The ideal candidate is proactive, forward-thinking, and service driven individual with a proven track record of developing, implementing, administering, and maintaining benefitsprograms, policies, and procedures.

    JOB RESPONSIBILITIES: The Benefits Manager is responsible for assisting with the fulfillment of core benefitfunctions for the HR Department. This individual should possess a strong attention to detail, to maintain confidential information. *** Due to the nature of this position, this role may require you to work hours outside of a traditional workschedule. Candidates should ensure that their personal commitments will allow for this requirement before accepting this
    position. ***

    ESSENTIAL DUTIES, RESPONSIBILITIES, AND OVERSIGHT
    Main point of contact for employees and upper management inquiries on general benefits inquiries
    Ensures the accuracy of all benefits enrollments in the HRIS to provide 3rd party administrators with accurateeligibility information.
    Conduct quality checks of benefits-related data through auditing and reporting.
    Ensure legal compliance and timely reporting of 5500’s, audits, FMLA, ADA,
    Distributes all benefits enrollment materials and determines eligibility.
    Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, statuschanges and other general questions.
    Conduct level meetings with team members and track all leave-of-absence requests, disability paperwork,medical leaves, personal leaves, and FMLA leave.
    Effectively interprets FMLA and ADA implications as they relate to leaves of absences and disabilities.
    Meet with team members to determine the next steps after Fit for Duty process.
    Coordinate with department management to provide instructions on time frames and follow-ups.
    Facilitates and coordinates all open enrollment processes.
    Helps determine decisions regarding contractual renewals with carriers and brokers for Plan SummaryDocuments.
    Provides necessary reports for allocation/billing charges for all 3rd party administrators.
    Collect backpay from team members on any form of Leave of Absence
    Record Keep/Data Track checks/payments from leave of absences and submit to accounting and payroll.
    Facilitate and hold external meetings with 3rd party administrators regarding weekly/monthly updates,maintaining processes, and maintaining compliance and procedures.
    Prepare and maintain biweekly employee reports, new-hire, and FMLA reports.
    Responsible for completing benefits reporting requirements.
    Answering all calls and emails in a Timely Manner (within 24 hours in most cases)

    Benefits Resolution, Reconciliation, and Administration:
    o Resolving issues related to coverage and election.
    o Monthly Reconciliation of all benefits.
    o Knowledge of all Benefits that are currently offered is required.
    Benefit Enrollment & Customer Service for Employees / End Users:
    o Assisting Payroll with annual selection, coordination, and deployment of Two Kings Casino annualbenefit plans.
    o Handling issues related to questions and concerns employees may have regarding their enrollment inbenefit packages, hypotheticals, and options for coverage.
    o Assisting with qualifying event situations, terminations, COBRA, and related matters

    401(k) Enrollment, Administration, and Reconciliations:
    o Updating Employees in the 401K Software as well as Payroll Software.
    o Ensuring all necessary paperwork is on file as well as scanned for audit purposes.
    o Enrollment of all New Hires within the proper time frame.
    o Collaborating with Manager, Executive Team, and Administrator with Annual 401KChanges/enrollments.

    Worker’s Compensation Administration:
    o Attention to detail is a must as this is very time sensitive.
    o Maintaining HR records for Worker’s Compensation Leave Claims
    o Working with Safety and WC Medical business partners when injuries occur
    o Working with Safety and team members to ensure proper reporting when injuries occur.

    Ensuring proper file maintenance and record keeping:
    o 401K Files, Forms, Loan Releases and Distribution requests
    o Worker’s Compensation Files
    o Benefit Files, Change of Life Events, Life Insurance Assistance when needed.
    Other duties as assigned.

    COMPETENCIES
    Must have exceptional people/customer service skills and able to protect HIGHLY confidential information.
    Ability to interact effectively with team members, vendors, and guests.
    Ability to understand and follow verbal directives and written directions.
    Ability to maintain professionalism and composure.
    Must be able to act professionally when representing the Company & leadership team.
    Must possess the ability to work on multiple projects at once.
    Must possess the ability to work in a fast-paced and rapidly changing environment.
    Analytical problem solver.
    Ability to maintain confidentiality is a must.

    MINIMUM REQUIREMENTS
    Bachelor's degree in human resources, benefits administration, business, finance, or a related field required.
    Minimum of five (5) to six (6) years of experience in strategy and administration of benefits programs required.
    Minimum three (3) to five (5) years in a benefits leadership role, with experience and managing teams isrequired.
    Experience in hospitality and/or casino is a plus.
    Computer proficiency and technical aptitude with the ability to use Microsoft Office Suite (proficiency withExcel is a must).
    Experience with HRIS and benefits platforms.
    Must possess the ability to work in an electronic/paperless environment and understand how to navigate PDFSand related documents in a paperless environment.
    Advanced knowledge of federal, state, and local regulations relevant to health and welfare benefit plans as wellas 401(k) retirement plans.
    Certified Benefits Professional, SHRM-CP, or SHRM SCP preferred.

    PHYSICAL REQUIREMENTS
    While performing the duties of this Job, the employee is regularly required to reach with hands and arms; bendso as to open/use lower drawers or cabinetry; to talk, hear, and see. Prolonged periods sitting at a desk andworking on a computer. The employee is occasionally required to stand, walk; climb or balance; stoop, kneel,crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds.

    Catawba Indian Nation exercises INDIAN PREFERENCE
    Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education
    Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)
    EOE/AA: Minorities/Females/Veterans/Disabled.
    Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly:
    Telephone: 704.750.7764
    Email: HR-Department@twokingscasino.co
  • 2 Months Ago
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FOOD AND BEVERAGE ASSISTANT MANAGER
  • Catawba Two Kings Casino
  • Kings Mountain, NC FULL_TIME
  • TWO KINGS CASINO Job Description POSITION: Food & Beverage Assistant Manager SALARY: $45,742/yr. - $64,193 Based on Experience FLSA Status: Full-Time Exempt Description The F&B Assistant Manager is re...
  • Just Posted
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Loan Processor
  • Spreo Capital Manager
  • Gastonia, NC FULL_TIME
  • **Overview:** We are seeking a detail-oriented Loan Processor to join our team. The ideal candidate will have a strong background in financial services and possess knowledge of loan processing procedu...
  • 7 Days Ago
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E
Office Manager
  • Enhanced smiles
  • Gastonia, NC FULL_TIME
  • We are a well-established dental practice in Gastonia looking for an experienced and motivated Office Manager to join our team. The ideal candidate will have a strong background in managing dental off...
  • Just Posted
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Office Manager
  • Kimbrell's Furniture
  • Shelby, NC FULL_TIME
  • Kimbrell's Furniture is looking for motivated, enthusiastic and hard working individuals to join our Management Team. Are you an Amazing Customer Service Leader, who wants to grow with one of the olde...
  • 2 Months Ago
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Business Office Manager
  • CCH Healthcare
  • Gastonia, NC FULL_TIME
  • The Greens at Gastonia is seeking an energetic, responsible and motivated professional that has the desire and drive to be our Business Office Manager (BOM). Required qualifications for Business Offic...
  • Just Posted
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0 Ticket Office Manager - Casino jobs found in Gastonia, NC area

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Event Operations Manager
  • Careerbuilder
  • Charlotte, NC
  • Job Description Job Description Salary: EVENT MANAGER About Quint Quint is the industry-leading provider of official tic...
  • 4/29/2024 12:00:00 AM
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Warehouse Associate / Driver
  • Hubbard Pipe & Supply Inc
  • Gastonia, NC
  • Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plum...
  • 4/29/2024 12:00:00 AM
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Business Analyst - Prism Workday (Remote Role)
  • State of Maine
  • Charlotte, NC
  • Business Analyst - Prism Workday (Remote Role) Job Description Workday implementation project is seeking 2 skilled Busin...
  • 4/28/2024 12:00:00 AM
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EHR Business Analyst - Remote (Must be a state of WI resident)
  • Beacon Hill
  • Charlotte, NC
  • As an Electronic Health Records Analyst IV, you will be responsible for implementing, maintaining, and configuring proje...
  • 4/28/2024 12:00:00 AM
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Outlook 365 Engineer
  • Tekfortune
  • Charlotte, NC
  • Job Role: Outlook 365 Engineer Job Location: Charlotte, NC •Overall 8+ years in Microsoft technologies and 5+ years Stro...
  • 4/28/2024 12:00:00 AM
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Technician
  • Tata Consultancy Service Limited
  • Charlotte, NC
  • •Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management serv...
  • 4/28/2024 12:00:00 AM
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Ticket Broker, Sporting Events, Concerts, Theater, Virtual
  • Planet Green Search
  • Charlotte, NC
  • Ticket Broker, Sporting Events, Concerts, Theater, Virtual Our client is a dynamic and fast-growing ticket brokerage fir...
  • 4/28/2024 12:00:00 AM
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Supervisor - Customer Service - Remote
  • Dfinsolutions
  • Charlotte, NC
  • Title: Supervisor - Customer Service - Remote Location: Charlotte, NC, US Description: Donnelley Financial Solutions (DF...
  • 4/28/2024 12:00:00 AM
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About Gastonia, North Carolina

Gastonia is the largest city in and county seat of Gaston County, North Carolina, United States. It is also the second largest satellite city of the Charlotte area, behind Concord. The population was 71,741 at the 2010 Census. In 2016, the population had increased to 75,536. Gastonia is the 13th largest city in North Carolina. It is part of the Charlotte metropolitan area, officially designated the Charlotte Metropolitan Statistical Area (MSA). Gastonia has experienced steady growth, with a population increase between 2000 and 2010 of nearly 8.2%, according to the U.S. Census Bureau. According...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$49,889 to $74,335
Gastonia, North Carolina area prices
were up 1.5% from a year ago
View detail