Top Customer Service Executive jobs in Iowa
Top Customer Service Executive plans and directs all aspects of an organization's customer service policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Customer Service Executive provides leadership to establish direction and initiatives for service operations. Ensures that service policies and practices align with overall organizational direction and objectives. Additionally, Top Customer Service Executive leads a high quality customer support organization and instills a strong service culture that demonstrate industry best practices. Utilize service metrics and analytics to refine and continuously improve service delivery. Requires a bachelor's degree or equivalent. Typically reports to top management. The Top Customer Service Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Customer Service Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)
Recently Added Top Customer Service Executive jobs
- American Customer Care
-
Dubuque, IA
FULL_TIME
-
Job Description :
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information to other agents.
As an inbound customer service representative, you will be reporting directly to your assigned Team Lead for the program.
Duties :
- Handle customer inquiries both telephonically and by email
- Manage and resolve customer complaints
- Provide customers with product and service information
- Enter new customer information into system & update existing customer information
- Process orders, forms and applications
- Identify and escalate priority issues
- Handle supervisor calls
- Assist the team leader in the day to day activities of the team
- Mentor new hires and help them acclimate to the call floor
- Step into the team leader role when the team leader is not available
Last updated : 2024-03-09
- 1 Month Ago
- Kwik Trip Inc
-
Bettendorf, IA
FULL_TIME
- Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 502 Minimum Starting Pay: $15.00 Shift: Variable Food/Guest Service coworkers: Kwik Trip is seekin...
- 22 Days Ago
- American Customer Care
-
Dubuque, IA
FULL_TIME
- Job Description You will answer incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general...
- 29 Days Ago
- Customer Engineering Services (CES) -cesservice
-
Des Moines, IA
FULL_TIME
- Join Our Team Today! CES is looking for the right person to join our team; someone who has excellent communication skills, a keen sense of urgency, and loves to connect with individuals and share the ...
- 14 Days Ago
- Top Notch Chimney Seeep & Service
-
Des Moines, IA
FULL_TIME
- This position requires possible employee to hit the ground ready to work. We will train in additional skills to help support company growth. Clean driver's license and drug test is required. This posi...
- 1 Month Ago
- Top Notch Chimney Seeep & Service
-
Chariton, IA
FULL_TIME
- Chimney Sweep / Service TechnicianTOP NOTCH CHIMNEY SWEEP & SERVICES CORPORATIONQualifications High school or equivalent (Preferred) English (Preferred) Driver's License (Preferred) US work authorizat...
- 1 Month Ago
Top Customer Service Executive jobs at Popular Companies
- North Inc
-
Fairview Heights, IL
- Job Description Job Description Client Relations Representative (Entry Level) North, Inc. values results and is committe...
- 4/26/2024 12:00:00 AM
- Enterprise Bank & Trust
-
Santa Fe, NM
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 4/26/2024 12:00:00 AM
- Tamirior Insights Inc
-
Tampa, FL
- Job Description Job Description Here at Tamirior Insights we commit to our clients and their goals, we have a strong vis...
- 4/25/2024 12:00:00 AM
- VISTA CHICAGO INC
-
Oak Brook, IL
- Job Description Job Description What sets Vista Chicago apart from other sales firms is that it focuses the majority of ...
- 4/25/2024 12:00:00 AM
- Resilience Inc
-
Bartlett, TN
- Job Description Job Description Client Relations Representative Currently, we are hiring an Entry Level Client Relations...
- 4/25/2024 12:00:00 AM
- Federal Reserve Bank Of New York
-
Richmond, VA
- Executive Vice President, Chief Client Services Officer of IT page is loaded Executive Vice President, Chief Client Serv...
- 4/24/2024 12:00:00 AM
- Mid Atlantic Marketing
-
Fredericksburg, VA
- Job Description Job Description We are seeking a Client Relations Representative to join our team! You will be responsib...
- 4/24/2024 12:00:00 AM
- Tata Communications
-
New York, NY
- Broad outline of the Role This position is primarily responsible for providing booking services for the Los Angeles, New...
- 4/23/2024 12:00:00 AM