Top IT Vendor Relationship Executive jobs in Norwich, CT

Top IT Vendor Relationship Executive directs and oversees the organization's strategic vendor management program. Responsible for selection of the company's product and service providers, and procurement to reduce operational costs. Being a Top IT Vendor Relationship Executive is responsible for managing vendor relationships. Develops metrics to manage vendor performance and productivity. Additionally, Top IT Vendor Relationship Executive works closely with operations, product and executive teams to determine areas of improvement. Requires a bachelor's degree in area of specialty. Typically reports to top management. The Top IT Vendor Relationship Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top IT Vendor Relationship Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)

Recently Added Top IT Vendor Relationship Executive jobs

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Global Problem Manager
  • Harvard Partners, LLP, Trusted Advisors to IT
  • Norwich, CT FULL_TIME
  • As the Problem Manager, you will be responsible for delivering effective problem management across the Company’s Ecosystem. The Problem Manager role will be focused on owning all problem tickets through to satisfactory resolution within SLA and preventing the reoccurrence of incidents. This is a hybrid onsite/remote role; candidates must be able to come onsite a few days a week, flexibly.

    Responsibilities:
    • Manage the investigation of all problem tickets throughout the problem lifecycle for major incidents
    • Conduct Problem Investigation Review meetings
    • Identify and communicate known errors and workarounds
    • Ensure problems are mitigated quickly to prevent a recurrence
    • Ensure Root Cause Analysis reports are produced within SLA
    • Ensure Corrective Actions are identified and implemented within agreed timelines
    • Ensure that post-implementation monitoring is conducted before resolving the ticket
    • Maintain data accuracy and completeness of all problem tickets within ServiceNow
    • Ensure timely and appropriate communication with all stakeholders
    • Ensure compliance with established Problem Management policies, processes, and procedures
    • Work with the Problem Management team to identify and implement continual service improvements that add value to the business and the customer experience
    • Ensure effective communication, work collaboratively with relevant parts of the business, and that knowledge and best practice is shared to optimize performance
    • To develop and use a range of performance measures to regularly monitor the effectiveness and efficiency of problem management
    • Production of relevant and useful management information
    • Be the focal point for all problem management questions or issues

    Qualifications:
    • 5 years of experience in a problem management role in a large organization
    • Strong working knowledge of industry-recognized problem management techniques (e.g. Kepner-Tregoe, 5 Why’s, etc)
    • Ability to communicate, both verbally and in writing
    • Able to demonstrate an ability to work collaboratively with stakeholders and suppliers including those in other time zones
    • Able to work to agreed timescales and SLA’s
    • Experience in chairing Problem Investigation Review meetings
    • Good working knowledge of data analysis techniques
    • Good working knowledge of standard reporting tools and techniques
    • Good working knowledge of the ServiceNow ITSM tool
    • Relevant industry and professional certifications an added plus (e.g. ITIL Foundation v4, COBIT, etc)
    • Able to demonstrate the ability to achieve objectives under pressure
    • Combination of education, training and experience to degree level or higher in a technical and/or analysis discipline
  • 4 Days Ago
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Executive Steward
  • The Service Companies
  • Mashantucket, CT FULL_TIME
  • Job Title: Executive Steward, Foxwoods Casino Position Location: Mashantucket, Connecticut Company Overview: The Service Companies offers a wide range of managed, staffing, specialty, and engineering ...
  • 12 Days Ago
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Executive Assistant
  • Proterial Cable America
  • Ashaway, RI FULL_TIME
  • As part of our recruiting process, all applicants will be required to take the Predictive Index assessment. This will take 3-5 Minutes. Please open the following link in a separate tab: https://assess...
  • 1 Month Ago
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Executive Housekeeper
  • Holiday Inn - Norwich
  • Norwich, CT FULL_TIME
  • Overview Opportunity: Executive Housekeeper Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Potential Career Path Area Executive Hous...
  • 1 Month Ago
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2021-2024 Undergraduates, Customer Relationship Advocate- Smithfield, RI
  • Fidelity Investments
  • Norwich, CT FULL_TIME
  • Job Description:Customer Relationship Advocate Career Development ExperienceJoin our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to f...
  • 1 Month Ago
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IT Technician II
  • Nalas Engineering Services, Inc.
  • Norwich, CT FULL_TIME
  • U.S. CITIZENSHIP AND VALID U.S. DRIVER'S LICENSE IS REQUIRED. Position Overview: Nalas Engineering is currently seeking a self-motivated and tech-savvy IT Data Technician. The successful candidate wil...
  • 8 Days Ago
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0 Top IT Vendor Relationship Executive jobs found in Norwich, CT area

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Customer Service Apprenticeship
  • Travis Perkins PLC
  • Preston, CT
  • You are here: > > Customer Service Apprenticeship * **Customer Service Apprenticeship** * Business: Keyline * Sector: Ap...
  • 4/25/2024 12:00:00 AM
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Patient Coordinator
  • Akumin
  • Norwich, CT
  • The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure...
  • 4/25/2024 12:00:00 AM
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FLOAT MEMBER SERVICE REPRESENTATIVE
  • Charter Oak Federal Credit Union
  • Waterford, CT
  • Job Description Job Description FLOAT MEMBER SERVICE REPRESENTATIVE- Boston Post Rd, Waterford Be a part of the Charter ...
  • 4/25/2024 12:00:00 AM
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Float Member Service Representative
  • Charter Oak Bank
  • Montville, CT
  • FLOAT MEMBER SERVICE REPRESENTATIVE- Montville Be a part of the Charter Oak Federal Credit Union Team! Member Service Re...
  • 4/24/2024 12:00:00 AM
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Patient Services Coordinator/Customer Service Coordinator
  • Physical Therapy & Sports Medicine Centers
  • Groton, CT
  • Job Description Job Description Physical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time Patient Servic...
  • 4/24/2024 12:00:00 AM
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Patient Coordinator
  • Akumin Inc.
  • Norwich, CT
  • The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a p...
  • 4/22/2024 12:00:00 AM
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Customer Service Advisor
  • Apetito Ltd.
  • Preston, CT
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Lancashire-Preston, UK | * Contract type...
  • 4/21/2024 12:00:00 AM
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Branch Office Administrator
  • Edward Jones
  • Clinton, CT
  • Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you...
  • 4/15/2024 12:00:00 AM
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About Norwich, Connecticut

Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound. According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Top IT Vendor Relationship Executive jobs
$291,560 to $430,628
Norwich, Connecticut area prices
were up 1.7% from a year ago
View detail