Warranty Representative jobs in the United States

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Customer Service Representative
  • NVP Warranty
  • Scranton, PA FULL_TIME
  • Job Summary

    The Customer Service Representative (Call Center) will provide the Best-In-Class support to all inbound coverage and/or general claims questions from customers such as contract holders, dealerships, agents, and automotive repair shops.

    ESSENTIAL JOB RESPONSIBILITIES

    • Handle complex customer inquiries via phone, email, live chat or social media.
    • Resolve customer issues promptly and ensure customer satisfaction. Transfer calls to the appropriate agent and/or department when necessary.
    • Maintain claims and/or contracts by thorough documentation of all discussions.
    • Proactively communicates with key stakeholders such as vehicle owners, automotive repair facilities, car dealers, and dealer consultants.
    • Ensure timely, accurate and consistent file documentation.
    • Monitor all call queues and ensure agent availability through proper use of AUX codes.
    • Perform other duties as assigned.

    WORK EXPERIENCE AND SKILLS

    • High School Diploma or equivalent is required
    • 1-2 years of Customer Service experience ideally in a Call Center environment preferred.
    • Moderate automotive knowledge a PLUS;
    • Strong organizational and customer service skills
    • Excellent verbal and written communication skills
    • Ability to adapt to shifting priorities and multi-task as well as articulate relevant information and directions in an organized and concise manner.
    • Demonstrate strong proficiency with typing, computer software including Microsoft Office, Outlook, and other internal and external processing systems and resources.
    • Maintain confidential information and work independently as a member of a team.

    PHYSICAL REQUIREMENTS

    • Prolonged periods of standing, sitting, walking, bending, and working on a computer
    • Must be able to occasionally lift and/or move up to 25 pounds.
    • Vision abilities required for this position include close, distant, color, and peripheral with the ability to adjust focus. Noise level in the work environment is usually moderate.
  • 6 Days Ago

O
Sales representative
  • Ox Warranty Group
  • Earth, MO FULL_TIME
  • Ox Car Care Inc was started and founded in 2015 with one goal in mind, to be the best and biggest insurance company in the US while practicing honest and fair business ethics. Since then, we have beco...
  • 2 Days Ago

O
MO Experienced Sales Representative
  • Ox Warranty Group
  • Earth, MO FULL_TIME
  • Ox Car Care Inc was started and founded in 2015 with one goal in mind, to be the best and biggest insurance company in the US while practicing honest and fair business ethics. Since then, we have beco...
  • 1 Day Ago

O
Entry level sales representative
  • Ox Warranty Group
  • Earth, MO FULL_TIME
  • Ox Car Care Inc was started and founded in 2015 with one goal in mind, to be the best and biggest insurance company in the US while practicing honest and fair business ethics. Since then, we have beco...
  • 2 Days Ago

H
Outside Sales Representative
  • HomeGuard Home Warranty
  • Livermore, CA FULL_TIME
  • Outside Sales Representative HomeGuard HomeWarranty has an immediate openings in San Jose, Alameda County, and West Contra Costa County. Looking for a new career? Are you a people person who is comfor...
  • 2 Days Ago

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Territory Account Representative
  • HWA Home Warranty of America
  • Phoenix, AZ FULL_TIME
  • Do you have an entrepreneurial spirit that thrives off fresh challenges—that embraces the freedom and responsibility that comes with building a book of business and taking a territory to new heights? ...
  • 3 Days Ago

D
Representative, Government Relations
  • Defenders of Wildlife
  • Washington, DC
  • DEFENDERS OF WILDLIFE POSITION DESCRIPTION JOB TITLE: Representative, Government Relations CLASSIFICATION: Professional ...
  • 5/24/2024 12:00:00 AM

H
Territory Sales Representative
  • HOMEFIX CUSTOM REMODELING
  • Sterling, VA
  • Job Description Job Description About Us: We are a top 20 home improvement and installation company in the US, headquart...
  • 5/23/2024 12:00:00 AM

F
Area Representative
  • Fellowship of Christian Athletes
  • Martinsburg, WV
  • Job Description The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA M...
  • 5/23/2024 12:00:00 AM

A
Sales Representative
  • ALKU
  • Herndon, VA
  • **This position is On-Site** ALKU is looking for dynamic, motivated individuals to join the ALKrew’s Sales Team! Having ...
  • 5/23/2024 12:00:00 AM

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Sales Representative
  • M E Z DISTRIBUTORS
  • Sterling, VA
  • Job Description Job Description Sterling Surgical Supply is a medical equipment service company located in Sterling, VA,...
  • 5/22/2024 12:00:00 AM

A
Brand Sales Representative
  • AMS Retail Solutions
  • Columbia, MD
  • Job Description Job Description Bosch Appliance factory account representative in an assigned territory and establishes ...
  • 5/21/2024 12:00:00 AM

C
Real Estate Sales Representative
  • CENTURY 21 Redwood Realty
  • Rockville, MD
  • Job Description A Real Estate Sales Representative is a real estate agent who meets with clients to help them with the p...
  • 5/21/2024 12:00:00 AM

A
Outside Sales Representative
  • AmeriPro Roofing
  • McLean, VA
  • AmeriPro Roofing, one of the largest residential roofing contractors in the nation is immediately Hiring Outside Sales R...
  • 9/5/2023 12:00:00 AM

Income Estimation for Warranty Representative jobs
$45,652 to $74,420