Web Customer Support Specialist provides technical support and coordination with the help desk to solve user issues with websites and web interfaces. Interacts with customers and troubleshoots problems to determine the root cause and to provide the right solution. Being a Web Customer Support Specialist maintains and uses a product and knowledge database of known issues and standard solutions to provide fast responses and high customer satisfaction. Typically requires a bachelor's degree or equivalent. Additionally, Web Customer Support Specialist typically reports to a supervisor or manager. The Web Customer Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Web Customer Support Specialist typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Are you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people?
U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-solving skills. Client Support Analyst duties include interacting with clients via e-mail and over the phone to help resolve issues.
If you possess these qualities, consider joining our legal service team in onsite role in Sarasota, Florida!
Client Support Analyst Job Functions:
Perks and Benefits
We provide our Client Support Analyst with family and pet-friendly benefits, including Medical, Dental, Vision, Parental Leave, LifeLock, fun activities and much more!
Requirements
All you need to be a Client Support Analyst is 3 years of relevant work experience. A high school diploma or equivalent is required. Prior administrative/office experience a plus!
Apply Today!
Discover why we recently earned the Happiest Employee Award two years in a row at https://www.comparably.com/companies/u-s-legal-support
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