Customer Success Manager Salary in Japan
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How much does a Customer Success Manager make in Japan? The average Customer Success Manager salary in Japan is ¥4,398,035 as of March 26, 2021, but the range typically falls between ¥3,411,116 and ¥5,480,831. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Customer Success Manager Salary
Mastering key skills can significantly increase your earning potential as a Customer Success Manager. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 8% salary raise, while strong Microsoft Office skills boost pay by a 2%. Even Account Sales can result in a 2% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office
Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Account Sales
Account Sales refers to the net sales for a company. They are reported directly on the income statement.
More Skills...
Based on recent job listings, in-demand skills in the Customer Success Manager field include Customer Service (8%), Microsoft Office (2%), Account Sales (2%), Onboarding (1%), and Sales Process (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| ¥4,749,878 |
Customer Service
¥4,749,878
|
8%
|
|
| ¥4,485,996 |
Microsoft Office
¥4,485,996
|
2%
|
|
| ¥4,485,996 |
Account Sales
¥4,485,996
|
2%
|
|
| ¥4,442,016 |
Onboarding
¥4,442,016
|
1%
|
|
| ¥4,442,016 |
Sales Process
¥4,442,016
|
1%
|
What does a Customer Success Manager do?
Customer Success Manager
Brighton and Hove, UK
For instance, a customer success manager may engage with a client via a quarterly business review or as clients achieve predetermined milestones.
12/28/2020
Customer Success Manager
Madrid, ES
Now, everybody’s emerging on the subscription scene and it’s not enough to simply have an offering—instead, it’s critical to guide your customers to success or they’ll find someone who will.
02/11/2021
Customer Success Manager
Thane, IN
Due to the similar nature of the jobs and the growing use of Customer Success departments, Customer Success Managers can expect to see a job growth akin to this.
02/06/2021
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About Japan
Japan comprises 6,852 islands extending along the Pacific coast of Asia. It stretches over 3,000 km (1,900 mi) northeast–southwest from the Sea of Okhotsk to the East China Sea. The county's five main islands, from north to south, are Hokkaido, Honshu, Shikoku, Kyushu and Okinawa. The Ryukyu Islands, which include Okinawa, are a chain to the south of Kyushu. The Nanpō Islands are south and east of the main islands of Japan. Together they are often known as the Japanese archipelago. As of 2019[update], Japan's territory is 377,975.24 km2 (145,937.06 sq mi). Japan has the sixth longest coastline...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Customer Success Manager Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Yokohama, JP |
Compared to national average
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| City, Country Tokyo Yokohama Rollup, JP |
Compared to national average
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| City, Country Osaka, JP |
Compared to national average
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| City, Country Nagoya, JP |
Compared to national average
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| City, Country Sapporo, JP |
Compared to national average
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| City, Country Kobe, JP |
Compared to national average
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Employees with Customer Success Manager in their job title in Tokyo Yokohama Rollup, JP earn an average of 10.8% more than the national average.
Similar Jobs to Customer Success Manager in Japan
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| Job Title | Salary Range in JPY |
|---|---|
| Job Title Customer Success Executive |
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| Job Title Customer Success Partner |
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| Job Title Customer Success Representative |
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| Job Title Customer Success Senior Executive |
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| Job Title Customer Success Senior Manager |
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Understand the base salary paid range for a Customer Success Manager in Japan
Average Base Salary
Core compensation
3411116
5480831
The chart shows the base salary for Customer Success Manager ranges from ¥3,411,116 to ¥5,480,831 with the average base salary of ¥4,398,035. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Success Manager may get paid difference by industry, location, and factors.
Customer Success Manager Frequently Asked Questions in Japan
What is the salary range for a Customer Success Manager in Japan? What is the average hourly rate?
The average salary for a Customer Success Manager in Japan is ¥4,398,035 per year. The salary range for a Customer Success Manager is between ¥3,411,116 and ¥5,480,831. While we are seeing hourly wages as high as ¥2,635 and as low as ¥1,640, the majority of Customer Success Managers are currently paid an average of ¥2,114 in Japan. The average salary pay range for a Customer Success Manager can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Success Manager in Japan can differ based on any or all of these varying factors.
March 26, 2021
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Why should you negotiate salary for a Customer Success Manager role? What are effective negotiation strategies?
Most hiring managers in Japan expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Customer Success Manager position that you can in Japan. This starting salary of the Customer Success Manager position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Customer Success Manager position in Japan, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
March 26, 2021
salary.com
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How do you evaluate the advantages, opportunities, and salary for a Customer Success Manager role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Customer Success Manager in the Japan can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Customer Success Manager job in a large city of the Japan may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the Japan also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Customer Success Manager job is right for you.
March 26, 2021
salary.com
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Last Update: March 26, 2021