Customer Success Representative Salary in Japan
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How much does a Customer Success Representative make in Japan? The average Customer Success Representative salary in Japan is ¥4,400,497 as of March 26, 2021, but the range typically falls between ¥3,413,025 and ¥5,483,899. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Customer Success Representative Salary
Mastering key skills can significantly increase your earning potential as a Customer Success Representative. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 8% salary raise, while strong Microsoft Office skills boost pay by a 2%. Even Account Sales can result in a 2% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office
Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Account Sales
Account Sales refers to the net sales for a company. They are reported directly on the income statement.
More Skills...
Based on recent job listings, in-demand skills in the Customer Success Representative field include Customer Service (8%), Microsoft Office (2%), Account Sales (2%), Onboarding (1%), and Sales Process (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| ¥4,752,537 |
Customer Service
¥4,752,537
|
8%
|
|
| ¥4,488,507 |
Microsoft Office
¥4,488,507
|
2%
|
|
| ¥4,488,507 |
Account Sales
¥4,488,507
|
2%
|
|
| ¥4,444,502 |
Onboarding
¥4,444,502
|
1%
|
|
| ¥4,444,502 |
Sales Process
¥4,444,502
|
1%
|
What does a Customer Success Representative do?
Customer Success Representative
Barcelona, ES
After seeing companies spend big money with no systematic approach to customer success, Philipp knew something had to change.
12/18/2020
Customer Success Representative
Toluca, MX
In the ideal world, every opportunity should have a customer success manager assigned.
03/06/2021
Customer Success Representative
Rzeszow, PL
The customer success manager role bridges the gap between sales and support and, in SaaS organizations especially, they are almost indispensable.
01/14/2021
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About Japan
Japan comprises 6,852 islands extending along the Pacific coast of Asia. It stretches over 3,000 km (1,900 mi) northeast–southwest from the Sea of Okhotsk to the East China Sea. The county's five main islands, from north to south, are Hokkaido, Honshu, Shikoku, Kyushu and Okinawa. The Ryukyu Islands, which include Okinawa, are a chain to the south of Kyushu. The Nanpō Islands are south and east of the main islands of Japan. Together they are often known as the Japanese archipelago. As of 2019[update], Japan's territory is 377,975.24 km2 (145,937.06 sq mi). Japan has the sixth longest coastline...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Customer Success Representative Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Yokohama, JP |
Compared to national average
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| City, Country Tokyo Yokohama Rollup, JP |
Compared to national average
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| City, Country Osaka, JP |
Compared to national average
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| City, Country Nagoya, JP |
Compared to national average
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| City, Country Sapporo, JP |
Compared to national average
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| City, Country Kobe, JP |
Compared to national average
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Employees with Customer Success Representative in their job title in Tokyo Yokohama Rollup, JP earn an average of 10.8% more than the national average.
Similar Jobs to Customer Success Representative in Japan
Loading results...
| Job Title | Salary Range in JPY |
|---|---|
| Job Title Client Success Representative |
|
| Job Title Customer Success Executive |
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| Job Title Customer Success Manager |
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| Job Title Customer Success Partner |
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| Job Title Customer Success Senior Executive |
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Understand the base salary paid range for a Customer Success Representative in Japan
Average Base Salary
Core compensation
3413025
5483899
The chart shows the base salary for Customer Success Representative ranges from ¥3,413,025 to ¥5,483,899 with the average base salary of ¥4,400,497. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Success Representative may get paid difference by industry, location, and factors.
Customer Success Representative Frequently Asked Questions in Japan
What is the salary range for a Customer Success Representative in Japan? What is the average hourly rate?
The average salary for a Customer Success Representative in Japan is ¥4,400,497 per year. The salary range for a Customer Success Representative is between ¥3,413,025 and ¥5,483,899. While we are seeing hourly wages as high as ¥2,636 and as low as ¥1,641, the majority of Customer Success Representatives are currently paid an average of ¥2,116 in Japan. The average salary pay range for a Customer Success Representative can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Success Representative in Japan can differ based on any or all of these varying factors.
March 26, 2021
salary.com
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Why should you negotiate salary for a Customer Success Representative role? What are effective negotiation strategies?
Most hiring managers in Japan expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Customer Success Representative position that you can in Japan. This starting salary of the Customer Success Representative position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Customer Success Representative position in Japan, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
March 26, 2021
salary.com
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How do you evaluate the advantages, opportunities, and salary for a Customer Success Representative role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Customer Success Representative in the Japan can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Customer Success Representative job in a large city of the Japan may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the Japan also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Customer Success Representative job is right for you.
March 26, 2021
salary.com
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Last Update: March 26, 2021