Customer Service Representative II Salary in Cuernavaca, MX

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How much does a Customer Service Representative II make in Cuernavaca, MX? The average Customer Service Representative II salary in Cuernavaca, MX is MXN$181K as of April 08, 2021, but the range typically falls between MXN$117K and MXN$238K. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.

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Global Market Data
50TH(Median) MXN$181K 25TH MXN$117K 75TH MXN$238K

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Skills to Boost a Customer Service Representative II Salary

Mastering key skills can significantly increase your earning potential as a Customer Service Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 41% salary raise, while strong Cash Handling skills boost pay by a 1%. Even Quality Assurance can result in a 1% salary increase.

Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling
Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Quality Assurance
Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
More Skills...
Based on recent job listings, in-demand skills in the Customer Service Representative II field include Customer Service (41%), Cash Handling (1%), Quality Assurance (1%), and Financial Services (1%). These skills reflect current market needs.
Skills Salary Demand
Skill & Salary Demand
Customer Service MXN$256K
Customer Service
MXN$256K
41%
Cash Handling MXN$183K
Cash Handling
MXN$183K
1%
Quality Assurance MXN$183K
Quality Assurance
MXN$183K
1%
Financial Services MXN$183K
Financial Services
MXN$183K
1%
Customer Service
1.57%
Cash Handling
2.33%
Quality Assurance
0.39%
Financial Services
3.26%
Job Openings for Customer Service Representative II in Cuernavaca, Mexico
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About Cuernavaca, Mexico

The municipality is located between the Trans-Mexican Volcanic Belt in the north and the Sierra Madre del Sur in the south, in a sub-mountain range named the Sierra del Chichinautzin. The municipality contains an area of 151.2 square kilometres (58.4 square miles); 5,668 hectares (14,010 acres) is dedicated to agriculture, 8,227 ha (20,330 acres) for fishing, 5,400 ha (13,000 acres) is developed, and 1,390 ha (3,400 acres) is forest. The average altitude is 2,200 metres (7,200 feet) above sea level, varying between 1,255 and 2,355 metres (4,117 and 7,726 feet). The highest elevations are in th...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia

Customer Service Representative II Pay Difference by Cities

City, Country Compared to national average
City, Country Guadalajara, MX Compared to national average
-5.3%
City, Country Queretaro, MX Compared to national average
+ 6.9%
City, Country Aguascalientes, MX Compared to national average
-4.4%
City, Country Cuernavaca, MX Compared to national average
+ 3.7%
City, Country San Luis Potosi, MX Compared to national average
-1.4%
City, Country Mexicali, MX Compared to national average
-4.8%
Employees with Customer Service Representative II in their job title in Queretaro, MX earn an average of 6.9% more than the national average. The lower salaries can be found in Guadalajara, MX (5.3% less), Mexicali, MX (4.8% less), Aguascalientes, MX (4.4% less), San Luis Potosi, MX (1.4% less).

Understand the base salary paid range for a Customer Service Representative II in Cuernavaca, MX

Average Base Salary

Core compensation

117362
238007
181422
The chart shows the base salary for Customer Service Representative II in Cuernavaca ranges from MXN$117K to MXN$238K with the average base salary of MXN$181K. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Service Representative II may get paid difference by industry, location, and factors.

Customer Service Representative II Frequently Asked Questions

Can I expect to receive a higher salary for the position of Customer Service Representative II in Queretaro than for the same job in Guadalajara in the Mexico?

On average, a Customer Service Representative II, working in Queretaro, Mexico, would generally get a higher salary than those working in the city of Guadalajara. The larger cities in the MX typically provide numerous opportunities for Customer Service Representative II Jobs. Since Cuernavaca, Mexico is an attractive place to work for many professions, Customer Service Representative II Jobs could be competitive. Candidates need to consider personal preferences when deciding on a work location and weigh all factors including employment viability, cost of living, workforce competition, and quality of life in a particular location. April 08, 2021 salary.com )
What is the salary range for a Customer Service Representative II in Cuernavaca, Mexico? What is the average hourly rate?

The average salary for a Customer Service Representative II in Cuernavaca, Mexico is MXN$181K per year. The salary range for a Customer Service Representative II is between MXN$117K and MXN$238K. While we are seeing hourly wages as high as MXN$114 and as low as MXN$56, the majority of Customer Service Representative IIs are currently paid an average of MXN$87 in Cuernavaca, Mexico. The average salary pay range for a Customer Service Representative II can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Service Representative II in Cuernavaca, Mexico can differ based on any or all of these varying factors. April 08, 2021 salary.com )
Besides the base pay, what other benefits might be negotiable when considering a Customer Service Representative II job? What common items are generally included in a total compensation package?

A total compensation package consists of base pay or salary and all other types of pay and benefits that a Customer Service Representative II working in Cuernavaca, Mexico will receive in exchange for their job. Some common items included in the total compensation of a Customer Service Representative II working in the Cuernavaca, Mexico are bonuses, medical/dental/vision benefits coverage, paid leaves, life insurance, and pension plan company match. Some companies in the Cuernavaca, Mexico might also offer long-term incentives such as stock options or stock grants for Customer Service Representative IIs. Other popular benefits are gym memberships, free parking, monthly car expenses, free food, and company discounts. Evaluate all offered benefits to determine if they are of value to you. Consider items that you value and see if you can negotiate favorable terms for them. For example, request an extra week of vacation, reimbursement for training, flexible work hours, or subsidized parking. These perks have a value that should be included when you evaluate the entire compensation package offered to you. April 08, 2021 salary.com )
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap
Last Update: April 08, 2021