Customer Care Representative II Salary in Portugal
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How much does a Customer Care Representative II make in Portugal? The average Customer Care Representative II salary in Portugal is €17,247 as of May 11, 2021, but the range typically falls between €11,069 and €27,985. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more global market data that allows you to price your jobs around the world and compare job salaries across countries and cities on real-time compensation data, Salary.com helps you to determine your exact pay target.
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Skills to Boost a Customer Care Representative II Salary
Mastering key skills can significantly increase your earning potential as a Customer Care Representative II. According to Salary.com's Real-time Job Posting Data, expertise in Customer Service can lead to a 41% salary raise, while strong Cash Handling skills boost pay by a 1%. Even Quality Assurance can result in a 1% salary increase.
Skill Library evaluates talent skills across five levels, supported by 5-10 behavior indicators, delivering precise insights for data-driven hiring decisions.
Customer Service
Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Cash Handling
Process of receiving and giving money in a business. In retail, cash handling ranges from the point of sale to the behind-the-scenes money management during the day.
Quality Assurance
Verifying the adherence of product with required specifications and expectations to track and resolve deficiencies prior to product release.
More Skills...
Based on recent job listings, in-demand skills in the Customer Care Representative II field include Customer Service (41%), Cash Handling (1%), Quality Assurance (1%), and Financial Services (1%). These skills reflect current market needs.
| Skills | Salary | Demand | |
|---|---|---|---|
| Skill & Salary | Demand | ||
| €24,318 |
Customer Service
€24,318
|
41%
|
|
| €17,419 |
Cash Handling
€17,419
|
1%
|
|
| €17,419 |
Quality Assurance
€17,419
|
1%
|
|
| €17,419 |
Financial Services
€17,419
|
1%
|
What does a Customer Care Representative II do?
Customer Care Representative II
Surat, IN
Representatives use this information to solve problems and may also make changes to customer accounts, such as to update an address on file or cancel an order.
12/20/2020
Customer Care Representative II
Pune, IN
The specific duties of a customer service representative may vary according to by industry.
03/15/2021
Customer Care Representative II
Acapulco, MX
Customer service representatives need a high school education, on-the-job training and several soft skills.
02/27/2021
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About Portugal
The territory of Portugal includes an area on the Iberian Peninsula (referred to as the continent by most Portuguese) and two archipelagos in the Atlantic Ocean: the archipelagos of Madeira and the Azores. It lies between latitudes 33° and 43° N, and longitudes 32° and 6° W.
Mainland Portugal is split by its main river, the Tagus, that flows from Spain and disgorges in the Tagus Estuary, in Lisbon, before escaping into the Atlantic. The northern landscape is mountainous towards the interior with several plateaus indented by river valleys, whereas the south, including the Algarve and the Alent...
Source: Wikipedia (as of 03/30/2021). Read more from Wikipedia
Customer Care Representative II Pay Difference by Cities
| City, Country | Compared to national average |
|---|---|
| City, Country Acores, PT |
Compared to national average
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| City, Country Aveiro, PT |
Compared to national average
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| City, Country Braga, PT |
Compared to national average
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| City, Country Beja, PT |
Compared to national average
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| City, Country Braganca, PT |
Compared to national average
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| City, Country Castelo Branco, PT |
Compared to national average
|
Employees with Customer Care Representative II in their job title in Aveiro, PT earn an average of 0.6% more than the national average.
Similar Jobs to Customer Care Representative II in Portugal
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| Job Title | Salary Range in EUR |
|---|---|
| Job Title Customer Care Director |
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| Job Title Customer Care Manager |
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| Job Title Customer Care Representative I |
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| Job Title Customer Care Representative III |
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| Job Title Customer Care Supervisor |
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Understand the base salary paid range for a Customer Care Representative II in Portugal
Average Base Salary
Core compensation
11069
27985
The chart shows the base salary for Customer Care Representative II ranges from €11,069 to €27,985 with the average base salary of €17,247. The basic salary is the employee minimum income you can expect to earn in exchange for your time or services. This is the amount earned before adding benefits, bonuses, or compensation. The base salary of the Customer Care Representative II may get paid difference by industry, location, and factors.
Customer Care Representative II Frequently Asked Questions in Portugal
What is the salary range for a Customer Care Representative II in Portugal? What is the average hourly rate?
The average salary for a Customer Care Representative II in Portugal is €17,247 per year. The salary range for a Customer Care Representative II is between €11,069 and €27,985. While we are seeing hourly wages as high as €13 and as low as €5, the majority of Customer Care Representative IIs are currently paid an average of €8 in Portugal. The average salary pay range for a Customer Care Representative II can vary depending on specific skills, level of skill, location, education, and years of experience. The company size, industry, and location, and numbers of available job candidates may also affect salary offers. Salaries for a Customer Care Representative II in Portugal can differ based on any or all of these varying factors.
May 11, 2021
salary.com
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Why should you negotiate salary for a Customer Care Representative II role? What are effective negotiation strategies?
Most hiring managers in Portugal expect job candidates to negotiate salary. By doing this you will demonstrate that you are confident in your abilities and comfortable taking initiative which are traits that are beneficial for almost any role. You should try to negotiate the highest starting salary of the Customer Care Representative II position that you can in Portugal. This starting salary of the Customer Care Representative II position will become the basis for all future increases while you are employed at the firm. A lower starting salary will result in smaller raises, even if the % increase is large, so try to maximize that starting base salary amount.
Once you have received an offer of the Customer Care Representative II position in Portugal, ask for a little time to consider it. Research salary levels for the position so you will know what range of salary is applicable for your job and location. Emphasize any special skills, experience, certifications, or credentials that you have. Point out past accomplishments that will be useful in the role. Suggest a salary that is slightly higher than your target, this will give you room to negotiate a lower amount but still meet your needs.
May 11, 2021
salary.com
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How do you evaluate the advantages, opportunities, and salary for a Customer Care Representative II role located in large metropolitan city or in a small town?
Start your evaluation by defining the most important aspects of the job and the overall lifestyle you can expect based on the location. The higher salary range of a Customer Care Representative II in the Portugal can be one of the reasons you are attracted to a position in a large city, but keep in mind that differences in the cost of living usually result in higher living expenses and less disposable income. a Customer Care Representative II job in a large city of the Portugal may offer a more varied experience, and greater opportunities for career progression, but may require long commutes or extended work hours. A large city in the Portugal also provides more opportunities for entertainment and other activities. On the other hand, a non-metro location may offer lower salaries and fewer opportunities but have more affordable living expenses, shorter commute times, and other advantages. Consider these factors before you decide which Customer Care Representative II job is right for you.
May 11, 2021
salary.com
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Last Update: May 11, 2021