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How much does a Call Center Agent Quality Monitoring Analyst make in Adena, OH? The average Call Center Agent Quality Monitoring Analyst salary in Adena, OH is $47,600 as of March 26, 2024, but the range typically falls between $40,700 and $54,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $34,418 Adena,OH March 26, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $40,700 Adena,OH March 26, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $47,600 Adena,OH March 26, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $54,400 Adena,OH March 26, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $60,591 Adena,OH March 26, 2024
25% $40,700 10% $34,418 90% $60,591 75% $54,400 $47,600 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Adena, OH

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
40700
54400
47600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
41600
57600
49100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Adena, OH. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $40,700 to $54,400 with the average base salary of $47,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $41,600 to $57,600 with the average total cash compensation of $49,100.
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40700
54400

 

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About Adena, Ohio    Adena /əˈdiːnə/ is a village in Harrison and Jefferson counties in the U.S. state of Ohio. The population was 759 at the 2010 census. The Jefferson Co....More

Adena, Ohio  area prices were up 1.3% from a year ago    View the Cost of Living in Adena, Ohio

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