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Call Center Agent Quality Monitoring Analyst Salary in Las Cruces, New Mexico

Call Center Agent Quality Monitoring Analyst Salary in Las Cruces, NM

How much does a Call Center Agent Quality Monitoring Analyst make in Las Cruces, NM? The average Call Center Agent Quality Monitoring Analyst salary in Las Cruces, NM is $44,200 as of April 24, 2024, but the range typically falls between $37,800 and $50,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Agent Quality Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Agent Quality Monitoring Analyst Salary $31,973 Las Cruces,NM April 24, 2024
25th Percentile Call Center Agent Quality Monitoring Analyst Salary $37,800 Las Cruces,NM April 24, 2024
50th Percentile Call Center Agent Quality Monitoring Analyst Salary $44,200 Las Cruces,NM April 24, 2024
75th Percentile Call Center Agent Quality Monitoring Analyst Salary $50,600 Las Cruces,NM April 24, 2024
90th Percentile Call Center Agent Quality Monitoring Analyst Salary $56,427 Las Cruces,NM April 24, 2024
25% $37,800 10% $31,973 90% $56,427 75% $50,600 $44,200 50%(Median) Didn’t find job title? Click
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Check out Call Center Agent Quality Monitoring Analyst Job Openings in Las Cruces, New Mexico

Mortgage Collections (Call Center)

Cenlar FSB - Tempe, AZ

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Quality Assurance Analyst

Uline - Pleasant Prairie, WI

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Job Description

The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Agent Quality Monitoring Analyst in Las Cruces, NM
  • Cenlar FSB - Tempe, AZ
    Start something good. Empower your career. Cenlar is the nation’s leading mortgage loan subservicer. Our unique culture is defined by our core values of re...
    - 11 Days Ago
  • Uline - Pleasant Prairie, WI
    Quality Assurance Analyst. Corporate Headquarters. 12575 Uline Drive, Pleasant Prairie, WI 53158. Unlock your full potential as a Quality Assurance Analyst...
    - 24 Days Ago
  • Cenlar FSB - O'Fallon, MO
    Start something good. Empower your career. Become an employee-owner at Cenlar. Employee owners have made Cenlar the nation’s leading mortgage loan subservi...
    - 1 Month Ago
  • The Hartford - Hartford, CT
    IT Engineer - IE08AE. We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working ...
    - 9 Days Ago
  • Brighton Hospice - Portland, OR
    TOP WORKPLACE OF 2023. Brighton Hospice is a rapidly growing industry leader. We are looking to add positive, compassionate, and knowledgeable individuals ...
    - 9 Days Ago

Career Path for this job

  1. This Job:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Agent Quality Monitoring Analyst, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
37800
50600
44200

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
38700
53600
45700
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Agent Quality Monitoring Analyst in Las Cruces, NM. The base salary for Call Center Agent Quality Monitoring Analyst ranges from $37,800 to $50,600 with the average base salary of $44,200. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,700 to $53,600 with the average total cash compensation of $45,700.
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37800
50600

 

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About Las Cruces, New Mexico    Las Cruces is the seat of Doña Ana County, New Mexico, United States. As of the 2010 census the population was 97,618, and in 2017 the estimated popul....More

Las Cruces, New Mexico  area prices were up 2.5% from a year ago    View the Cost of Living in Las Cruces, New Mexico

Call Center Agent Quality Monitoring Analyst Salary in popular cities: Albuquerque, Rio Rancho, Santa Fe

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