How much does a Call Center Agent Quality Monitoring Senior Analyst make in North Dakota? The average Call Center Agent Quality Monitoring Senior Analyst salary in North Dakota is $59,500 as of March 26, 2024, but the range typically falls between $51,300 and $68,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $43,834 | ND | March 26, 2024 |
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $51,300 | ND | March 26, 2024 |
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $59,500 | ND | March 26, 2024 |
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $68,100 | ND | March 26, 2024 |
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $75,930 | ND | March 26, 2024 |
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The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Mandan, ND | Avg. Salary $59,735 | Date Updated March 26, 2024 |
Location West Fargo, ND | Avg. Salary $57,692 | Date Updated March 26, 2024 |
Location Abercrombie, ND | Avg. Salary $56,790 | Date Updated March 26, 2024 |
Location Absaraka, ND | Avg. Salary $56,790 | Date Updated March 26, 2024 |
Location Adams, ND | Avg. Salary $55,588 | Date Updated March 26, 2024 |
Location Agate, ND | Avg. Salary $57,211 | Date Updated March 26, 2024 |
Location Alamo, ND | Avg. Salary $58,834 | Date Updated March 26, 2024 |
Location Alexander, ND | Avg. Salary $58,834 | Date Updated March 26, 2024 |
Location Almont, ND | Avg. Salary $58,834 | Date Updated March 26, 2024 |
Location Alsen, ND | Avg. Salary $55,588 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About North Dakota North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic cent....More
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