How much does a Call Center Quality Manager make in Akeley, MN? The average Call Center Quality Manager salary in Akeley, MN is $79,900 as of March 26, 2024, but the range typically falls between $65,400 and $95,700. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Call Center Quality Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Quality Manager Salary $52,199 Akeley,MN March 26, 2024
25th Percentile Call Center Quality Manager Salary $65,400 Akeley,MN March 26, 2024
50th Percentile Call Center Quality Manager Salary $79,900 Akeley,MN March 26, 2024
75th Percentile Call Center Quality Manager Salary $95,700 Akeley,MN March 26, 2024
90th Percentile Call Center Quality Manager Salary $110,085 Akeley,MN March 26, 2024
25% $65,400 10% $52,199 90% $110,085 75% $95,700 $79,900 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Call Center Quality Manager in Akeley, MN
  • The Quality Manager is responsible for the design, successful implementation, and maintenance of the Quality Management System (QMS) and Lean Ways of Worki...
    - 3 Days Ago
  • Job Description. The Quality Manager is responsible for the design, successful implementation, and maintenance of the Quality Management System (QMS) and L...
    - 4 Days Ago
  • Customer Experience Manager Call Center. Red Wing, MN, USA. Full-time. Company Description. Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 ...
    - 4 Days Ago
  • Rochester Rehab & Living is seeking a Quality Improvement Nurse Manager to join our caring team. The Quality Improvement Nurse Manager is responsible for f...
    - 19 Days Ago
  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
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Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Average Base Salary

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65400
95700
79900

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
70500
106100
87600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Quality Manager in Akeley, MN. The base salary for Call Center Quality Manager ranges from $65,400 to $95,700 with the average base salary of $79,900. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $70,500 to $106,100 with the average total cash compensation of $87,600.
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65400
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About Akeley, Minnesota    Akeley is a city in Hubbard County, Minnesota, USA. The population was 432 at the 2010 census. According to the United States Census Bureau, the city ....More

Akeley, Minnesota  area prices were up 0.8% from a year ago    View the Cost of Living in Akeley, Minnesota

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