How much does a Call Center Quality Manager make in Minnesota? The average Call Center Quality Manager salary in Minnesota is $85,000 as of February 26, 2024, but the range typically falls between $69,700 and $101,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Quality Manager Salary | $55,770 | MN | February 26, 2024 |
25th Percentile Call Center Quality Manager Salary | $69,700 | MN | February 26, 2024 |
50th Percentile Call Center Quality Manager Salary | $85,000 | MN | February 26, 2024 |
75th Percentile Call Center Quality Manager Salary | $101,900 | MN | February 26, 2024 |
90th Percentile Call Center Quality Manager Salary | $117,287 | MN | February 26, 2024 |
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The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Lakeville, MN | Avg. Salary $87,818 | Date Updated February 26, 2024 |
Location Minnetonka, MN | Avg. Salary $88,366 | Date Updated February 26, 2024 |
Location Ada, MN | Avg. Salary $76,572 | Date Updated February 26, 2024 |
Location Adams, MN | Avg. Salary $82,402 | Date Updated February 26, 2024 |
Location Adolph, MN | Avg. Salary $79,416 | Date Updated February 26, 2024 |
Location Adrian, MN | Avg. Salary $73,212 | Date Updated February 26, 2024 |
Location Afton, MN | Avg. Salary $87,719 | Date Updated February 26, 2024 |
Location Ah Gwah Ching, MN | Avg. Salary $78,015 | Date Updated February 26, 2024 |
Location Aitkin, MN | Avg. Salary $78,736 | Date Updated February 26, 2024 |
Location Akeley, MN | Avg. Salary $77,687 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
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Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Minnesota Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More
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