Call Center Quality Manager Salary in Albion, Indiana

Call Center Quality Manager Salary in Albion, IN

How much does a Call Center Quality Manager make in Albion, IN? The average Call Center Quality Manager salary in Albion, IN is $78,000 as of April 24, 2024, but the range typically falls between $63,900 and $93,500. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Call Center Quality Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Quality Manager Salary $51,063 Albion,IN April 24, 2024
25th Percentile Call Center Quality Manager Salary $63,900 Albion,IN April 24, 2024
50th Percentile Call Center Quality Manager Salary $78,000 Albion,IN April 24, 2024
75th Percentile Call Center Quality Manager Salary $93,500 Albion,IN April 24, 2024
90th Percentile Call Center Quality Manager Salary $107,612 Albion,IN April 24, 2024
25% $63,900 10% $51,063 90% $107,612 75% $93,500 $78,000 50%(Median) Didn’t find job title? Click
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Call Center Manager

BCI Acrylic Independent Dealers - Merrillville, IN

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Call Center Manager

Bath Experts - Indianapolis, IN

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Job Description

The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Job Openings for Call Center Quality Manager in Albion, IN

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Call Center Quality Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
63900
93500
78000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
68900
103700
85600
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Call Center Quality Manager in Albion, IN. The base salary for Call Center Quality Manager ranges from $63,900 to $93,500 with the average base salary of $78,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $68,900 to $103,700 with the average total cash compensation of $85,600.
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63900
93500

 

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About Albion, Indiana    Albion is a town in Albion and Jefferson townships, Noble County, in the U.S. state of Indiana. The population was 2,349 at the 2010 census. The city ....More

Albion, Indiana  area prices were up 1.3% from a year ago    View the Cost of Living in Albion, Indiana

Call Center Quality Manager Salary in popular cities: Indianapolis, Fort Wayne, Evansville

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