Call Center Quality Manager Salary in San Diego, California
Call Center Quality Manager Salary in San Diego, CA
How much does a Call Center Quality Manager make in San Diego, CA? The average Call Center Quality Manager salary in San Diego, CA is $89,200 as of March 26, 2024, but the range typically falls between $73,100 and $107,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Quality Manager Salary | $58,442 | San Diego,CA | March 26, 2024 |
| 25th Percentile Call Center Quality Manager Salary | $73,100 | San Diego,CA | March 26, 2024 |
| 50th Percentile Call Center Quality Manager Salary | $89,200 | San Diego,CA | March 26, 2024 |
| 75th Percentile Call Center Quality Manager Salary | $107,000 | San Diego,CA | March 26, 2024 |
| 90th Percentile Call Center Quality Manager Salary | $123,206 | San Diego,CA | March 26, 2024 |
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Job Description
The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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Masons of California - Union City, CAWe are actively seeking a Program Manager, Social Services, Call Center. The pay range for this position is $90,000 - $100,000/year. Location: Hybrid offic...- 1 Day Ago
Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
This Job:
Call Center Quality Manager
3 - 5 years experience
Bachelor's Degree
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About San Diego, California
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Level of Education
- Call Center Quality Manager Salaries with No Diploma
- Call Center Quality Manager Salaries with a High School Diploma or Technical Certificate
- Call Center Quality Manager Salaries with an Associate's Degree
- Call Center Quality Manager Salaries with a Bachelor's Degree
- Call Center Quality Manager Salaries with a Master's Degree or MBA
- Call Center Quality Manager Salaries with a JD, MD, PhD or Equivalent
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About San Diego, California According to SDSU professor emeritus Monte Marshall, San Diego Bay is "the surface expression of a north-south-trending, nested graben". The Rose Cany....More
San Diego, California area prices were up 2.6% from a year ago View the Cost of Living in San Diego, California
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