Call Center Representative III - Inbound Salary in New York, NY
How much does a Call Center Representative III - Inbound make in New York, NY? The average Call Center Representative III - Inbound salary in New York, NY is $58,400 as of March 26, 2024, but the range typically falls between $52,000 and $65,800. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Representative III - Inbound Salary | $46,173 | New York,NY | March 26, 2024 |
| 25th Percentile Call Center Representative III - Inbound Salary | $52,000 | New York,NY | March 26, 2024 |
| 50th Percentile Call Center Representative III - Inbound Salary | $58,400 | New York,NY | March 26, 2024 |
| 75th Percentile Call Center Representative III - Inbound Salary | $65,800 | New York,NY | March 26, 2024 |
| 90th Percentile Call Center Representative III - Inbound Salary | $72,537 | New York,NY | March 26, 2024 |
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Job Description
The Call Center Representative III - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative III - Inbound may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative III - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative III - Inbound has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Call Center Representative III - Inbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
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Down a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate -
This Job:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative IV - Inbound
5 - 7 years experience
High School Diploma or Technical Certificate
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
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| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education
- Call Center Representative III - Inbound Salaries with a High School Diploma or Technical Certificate
- Call Center Representative III - Inbound Salaries with an Associate's Degree
- Call Center Representative III - Inbound Salaries with a Bachelor's Degree
- Call Center Representative III - Inbound Salaries with a Master's Degree or MBA
- Call Center Representative III - Inbound Salaries with a JD, MD, PhD or Equivalent
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About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More
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