How much does a Call Center Representative IV - Inbound make in New York, NY? The average Call Center Representative IV - Inbound salary in New York, NY is $67,600 as of March 26, 2024, but the range typically falls between $58,100 and $79,100. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Representative IV - Inbound Salary | $49,451 | New York,NY | March 26, 2024 |
25th Percentile Call Center Representative IV - Inbound Salary | $58,100 | New York,NY | March 26, 2024 |
50th Percentile Call Center Representative IV - Inbound Salary | $67,600 | New York,NY | March 26, 2024 |
75th Percentile Call Center Representative IV - Inbound Salary | $79,100 | New York,NY | March 26, 2024 |
90th Percentile Call Center Representative IV - Inbound Salary | $89,570 | New York,NY | March 26, 2024 |
Remote Call Center Representative
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The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
3 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Call Center Representative IV - Inbound Salary in popular cities: Buffalo, Rochester, Yonkers
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