Call Center Traffic and Scheduling Analyst Salary in Minnesota

How much does a Call Center Traffic and Scheduling Analyst make in Minnesota? The average Call Center Traffic and Scheduling Analyst salary in Minnesota is $50,900 as of May 31, 2019, but the range typically falls between $44,400 and $57,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Minnesota

About Minnesota    Minnesota (/ˌmɪnɪˈsoʊtə/ (listen)) is a state in the Upper Midwest and northern regions of the United States. Minnesota was admitted as the 32nd U.S. ....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Lakeville, MN Avg. Salary $52,741 Date Updated May 31, 2019
Location Minnetonka, MN Avg. Salary $53,070 Date Updated May 31, 2019
Location Ada, MN Avg. Salary $45,805 Date Updated May 31, 2019
Location Adams, MN Avg. Salary $47,713 Date Updated May 31, 2019
Location Adolph, MN Avg. Salary $47,165 Date Updated May 31, 2019
Location Adrian, MN Avg. Salary $42,925 Date Updated May 31, 2019
Location Afton, MN Avg. Salary $52,681 Date Updated May 31, 2019
Location Ah Gwah Ching, MN Avg. Salary $46,065 Date Updated May 31, 2019
Location Aitkin, MN Avg. Salary $46,196 Date Updated May 31, 2019
Location Akeley, MN Avg. Salary $45,740 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Minnesota