Call Center Traffic and Scheduling Analyst II Salary in the United States

FAQ about Call Center Traffic and Scheduling Analyst II

1. How much do traffic analysts make?

Traffic analysts typically earn between $57,100 and $73,200 annually, with a median salary of $64,300. In top-paying cities like San Francisco, San Jose, and Santa Clara, salaries can exceed $74,000, reflecting the demand for skilled professionals in this field.

2. What is the highest paying ATC job?

The highest paying job related to call center operations is the Call Center Traffic and Scheduling Analyst, with a salary range from $57,100 to $73,200. The average salary is approximately $64,300. This role is crucial for optimizing call center efficiency and managing scheduling effectively.

3. What is the higher position in a call center?

The most prestigious position in a call center is typically the Chief Customer Officer (CCO). The CCO oversees the overall customer experience, including call center operations. Salaries for roles like Call Center Traffic and Scheduling Analyst range from $57,100 to $73,200, with a midpoint of $64,300, reflecting the importance of effective management in customer service.

4. Is NOC Analyst entry level?

Yes, a NOC Analyst position is generally considered entry-level. After obtaining a Bachelor's Degree in computer science or a related field, you can expect a starting salary around $57,100. As you gain experience, salaries can rise, with mid-level positions earning about $64,300 and more experienced roles reaching up to $73,200.

5. What is the pay scale for a T2?

The pay scale for a T2 varies based on experience and location. The salary range for a Call Center Traffic and Scheduling Analyst is between $57,100 and $73,200 annually, with a midpoint of $64,300. This reflects a competitive compensation structure in the industry, ensuring fair pay for the role.

6. What is the average salary at T2?

The average salary for a Call Center Traffic and Scheduling Analyst ranges from $57,100 to $73,200, with a midpoint of $64,300. This reflects the varying levels of experience and responsibility within the role, providing a competitive compensation package in the industry.