As of August 01, 2026, the average salary for a Call Center Administrator in the United States is $55,818 per year, which breaks down to an hourly rate of $27.
However, a Call Center Administrator's salary can vary significantly. Here’s a look at the typical salary range:
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A Call Center Administrator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Call Center Administrator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Contact C... Level Call Center Administrator | $50,673 |
| Call Cent... Level Call Center Administrator | $56,206 |
| Contact C... Level Call Center Administrator | $70,779 |
| Contact C... Level Call Center Administrator | $79,513 |
| Contact C... Level Call Center Administrator | $114,963 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Administrators. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Scheduling | 2.52% |
| Safety Training | 0.35% |
| Installation | 0.27% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Microsoft Project
|
$69,214 |
24%
|
|
WFM
|
$65,306 |
17%
|
|
Workforce Management
|
$64,190 |
15%
|
|
Analysis
|
$63,074 |
13%
|
|
Adaptability
|
$63,074 |
13%
|
|
Initiative
|
$61,399 |
10%
|
For Call Center Administrator roles, the industry you choose can affect earning potential by as much as 43% (the gap between the highest and lowest paying industries). Data shows that the Edu., Gov't. & Nonprofit and Aerospace & Defense sectors offer the strongest compensation, at 15% above the average. In contrast, Call Center Administrator positions in Transportation or Chemicals typically offer lower base pay, as these industries often view Call Center Administrator as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Edu., Gov't. & Nonprofit | $64,190 | $31.0 | 15% |
| Aerospace & Defense | $62,516 | $30.0 | 12% |
| Telecom | $61,957 | $30.0 | 11% |
| Hospitality & Leisure | $61,399 | $30.0 | 10% |
| Internet | $60,283 | $29.0 | 8% |
Your level of education can impact your salary potential. While many Call Center Administrators enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Call Center Administrator with a Bachelor's Degree is between $60,536 and $64,640).
Call Center Administrator Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 1.3% |
| High School | 33.8% |
| Associates | 11.5% |
| Bachelors | 46.5% |
| Masters | 7.0% |
| Doctorate | 0.0% |
Understanding how a Call Center Administrator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on August 01, 2026Salaries for a Call Center Administrator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $52,454 in 2023 to around $51,476 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Center Administrator salary trends, .
| Year | Average Annual Salary |
|---|---|
| 2022 |
View More
|
| 2023 | $52,454 |
| 2024 | $52,000 |
| 2025 | $51,476 |
| 2026 |
View More
|
| 2027 |
View More
|
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The Edu., Gov't. & Nonprofit industry offers the highest average compensation for Call Center Administrator roles, with salaries approximately 15% above the market median.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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