Call Center Traffic and Scheduling Analyst Salary in Nebraska

How much does a Call Center Traffic and Scheduling Analyst make in Nebraska? The average Call Center Traffic and Scheduling Analyst salary in Nebraska is $45,700 as of May 31, 2019, but the range typically falls between $39,900 and $52,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Nebraska

About Nebraska    The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Co....More

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

Loading results...
Location Avg. Salary Date Updated
Location Abie, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Adams, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Ainsworth, NE Avg. Salary $40,612 Date Updated May 31, 2019
Location Albion, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Alda, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Alexandria, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Allen, NE Avg. Salary $41,041 Date Updated May 31, 2019
Location Alliance, NE Avg. Salary $44,459 Date Updated May 31, 2019
Location Alma, NE Avg. Salary $46,149 Date Updated May 31, 2019
Location Alvo, NE Avg. Salary $46,451 Date Updated May 31, 2019
Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Call Center Traffic and Scheduling Analyst in Nebraska