Call Center Traffic and Scheduling Analyst Salary in Oklahoma

How much does a Call Center Traffic and Scheduling Analyst make in Oklahoma? The average Call Center Traffic and Scheduling Analyst salary in Oklahoma is $46,900 as of May 31, 2019, but the range typically falls between $40,900 and $53,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Oklahoma

About Oklahoma    Oklahoma is the 20th-largest state in the United States, covering an area of 69,899 square miles (181,040 km2), with 68,595 square miles (177,660 km2)....More

Salary estimation for Call Center Traffic and Scheduling Analyst at companies like : AXIM BIOTECHNOLOGIES INC, CEL-SCI CORP, JUNIPER PHARMACEUTICALS INC

Job Description

The Call Center Traffic and Scheduling Analyst ensures customer satisfaction by monitoring, balancing and redirecting inbound traffic in a timely manner. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Call Center Traffic and Scheduling Analyst coordinates with other teams when overflow occur and inbound traffic must be redirected. Utilizes the analysis results to forecast contact center workload and builds resourcing and scheduling plans to meet business objectives. In addition, Call Center Traffic and Scheduling Analyst requires a bachelor's degree. Typically reports to a manager. Being a Call Center Traffic and Scheduling Analyst works on projects/matters of limited complexity in a support role. Work is closely managed. Working as a Call Center Traffic and Scheduling Analyst typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Traffic and Scheduling Analyst

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Location Avg. Salary Date Updated
Location Achille, OK Avg. Salary $49,099 Date Updated May 31, 2019
Location Ada, OK Avg. Salary $46,806 Date Updated May 31, 2019
Location Adair, OK Avg. Salary $47,260 Date Updated May 31, 2019
Location Adams, OK Avg. Salary $45,296 Date Updated May 31, 2019
Location Addington, OK Avg. Salary $43,409 Date Updated May 31, 2019
Location Afton, OK Avg. Salary $45,703 Date Updated May 31, 2019
Location Agra, OK Avg. Salary $46,806 Date Updated May 31, 2019
Location Albany, OK Avg. Salary $49,099 Date Updated May 31, 2019
Location Albert, OK Avg. Salary $41,958 Date Updated May 31, 2019
Location Albion, OK Avg. Salary $42,689 Date Updated May 31, 2019
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Job Openings for Call Center Traffic and Scheduling Analyst in Oklahoma